Director, Product Design

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

We’re hiring a Design Director to lead our Procure-to-Pay product group. In this role, you will be responsible for scaling Zip’s Procure-to-Pay product line, a critical revenue driver for Zip. Your teams will oversee purchase order issuance /management, AP automation workflows, and global payments and card platforms. You will ensure we continue to deliver a consumer-grade purchasing experience for business users, while also meeting the increasingly complex process orchestration and functionality requirements of finance teams.

Your portfolio should demonstrate a strong sense of craft and an understanding of best practices and design principles.

You Will

• Build and manage a talented team of designers that consistently delivers on projects and is well-balanced across a range of design skill sets

• Define the overall UX strategy, future vision, goals, success metrics, roadmap, and sprint commitments for our Procure-to-Pay product.

• Responsible for overall team performance and health, resource allocation, and project prioritization

• Lead and manage the design and end-to-end experience of our Procure-to-Pay product from conception to launch in partnership with product managers and engineers

• Cultivate a healthy design process for the team, and be a key contributor to product strategy, driving business outcomes through design

• Set and uphold a high standard of design craft and systems thinking across the company, ensuring consistency and excellence

• Effectively communicate your team's product goals and connect related projects across the company so that problems or joint decisions can be resolved quickly

• Scale an enterprise grade product that is highly differentiated in the market

• Stay abreast of industry trends, emerging technologies, and design best practices – especially within Generative AI.
  

Qualifications

• 10+ years of experience in Product Design in high-growth startups, B2B - tech companies.

• 4+ years of design leadership experience with direct reports under your guidance and leadership

• Strong cross-functional collaboration skills—you inspire confidence with product, engineering, and go-to-market teams.

• Extreme attention to detail and ability to quickly grasp complex business processes and industry knowledge. Ability to work effectively in a fast-paced, results-driven environment.

• Ability to balance long-term vision with short-term execution in a high-growth environment.

• Excellent communication and storytelling abilities, with an eye for both detail and the big picture.

• A proven track record of building and leading high-performing design teams.

• Passion for creating experiences that make complex processes simple, usable, and delightful.

The salary range for this role is $240,000 - $300,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Unlimited PTO

• 💻 Apple equipment plus home office budget

• 💸 40