AIS Operations Processing Specialist

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Process paperwork for new brokerage, direct mutual funds, annuity and life business, and maintenance requests. Ensure all paperwork is completed in its entirety and all required forms are included. Provide support to and serve as a resource for front-office colleagues with operational procedures, processes, and guidelines. Maintain an effective working relationship with all partners and customers to ensure quick resolution to transaction errors and problems.

Job Accountabilities

• Review new account documents and disclosures submitted for brokerage, direct mutual funds, annuity and life accounts.  Review to ensure accounts are coded and opened accurately.  
• Communicate promptly and clearly, to the appropriate colleague(s), not in good order (NIGO) work items for timely resolution. Submit documents timely to vendors as necessary to avoid delays.
• Review all account maintenance and service requests for required documentation.
• Provide exceptional and timely support and service to front-office colleagues regarding operational procedures and processes, general broker/dealer product offerings, broker/dealer systems, and broker/dealer policies and procedures by working directly with product and system vendors resolve/trouble issues.  Respond promptly and accurately to email, telephone, service request inquiries from front-office colleagues.
• Review trades that violate compliance and operational rules and accurately release or reject the trade in timely manner for execution.
• Review and release/reject applicable client money movement requests, standing money movement instructions
• Process checks and physical securities in accordance with established procedures to meet regulatory requirements.  Record checks and securities accurately in the checks and securities database for accurate reporting to internal audit and external regulators. Ensure all funds are transmitted to third party vendors promptly.
• Follow-up on new accounts to ensure accounts/contracts are opened accurately and funding is received.  Contact the applicable product vendors resolve all issues.
• Draft functional desk-top procedures, update procedures to reflect current processes, and provide operational training to new colleagues.

Education

Associate's Degree or equivalent combination of education and experience Financial Services Required
Bachelor's Degree in Finance, Accounting, or Economics Preferred

Experience

1-3 years Financial Services Required
3-5 years Brokerage Preferred

Licenses and Certifcations

Series 7-Stockbroker Exam within 2 years Preferred
Other Series 66 License within 2 years Preferred

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

• Retirement savings including both 401(k) and Pension plans. 

• Paid time off to volunteer in your community. 

• Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

• Competitive salaries with professional development and advancement opportunities. 

• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.  

• Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X. 

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexua