Operations Management Vice President

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.


Operations Management VP
Do you have extensive management experience in human services? Are you looking for rewarding work in an organization dedicated to making a positive impact in the lives of others? Bring your expertise and leadership skills to a team-based workplace that puts people first. As Vice President of Operations Management, you will be responsible for the operational leadership of business units in multiple states, typically producing $300 million or more in annual revenue, and oversee services for residential, vocational, and in-home settings.

• Financial Management:
◦ Lead the development and execution of the company’s financial strategy to drive growth, profitability, and long-term value creation.
◦ Oversee all financial operations, including budgeting, forecasting, reporting, and compliance to ensure accuracy and regulatory adherence.
◦ Collaborate with executive leadership to evaluate business opportunities, manage risks, and support strategic decision-making through financial analysis.
◦ Manage relationships with investors, auditors, banks, and other financial stakeholders to optimize capital structure and funding sources.
◦ Build and mentor a high-performing finance team, fostering a culture of accountability, continuous improvement, and operational excellence.
◦ Manage financial performance of business units; review financial statements; review purchasing practices.
◦ Oversee billing to assure accuracy and compliance in practices and documentation; monitor utilization between authorization, provision of service, and billing.
◦ Monitor spending and purchasing practices to maintain budgetary compliance; monitor staffing and program spending; approve proposals for capital improvement.
◦ Work with the Operating Group President to develop and implement fair and equitable wage plans; approve wage status changes for multi-state and state teams according to wage guidelines and budgetary parameters.
• Stakeholder Relations:
◦ Manage relationships and communications with the general community, neighbors, government, competitors, and other outside organizations.
◦ Maintain and foster positive relationships with multiple state government authorities and referral agencies such as counties, regional centers, managed care contractors, and government administrators.
◦ Participate in advocacy on behalf of individuals served or supported; join and take a leadership role in state and national trade associations, advocacy, or other pertinent organizations.
◦ Develop public policy strategy; participate in building relationships with legislators and government officials; make political contacts and lobby on behalf of the industry, company, and persons receiving services.
• Personnel:
◦ Supervise execution of human resource practices including recruitment, retention, training, scheduling, payroll processing, record keeping, and management of employees; conduct monthly meetings with state team members including Executive and State Directors, Business Director, Quality Improvement Director, Human Resource Director, and other personnel.
◦ Work with the Human Resource Director in developing and managing recruitment and hiring strategies; hire Executive and State Directors, Quality Improvement Director, and other team members in consultation with the Operating Group President and department vice presidents.
◦ Oversee multi-state management and implement employment practices; conduct annual evaluations for multi-state team and oversee evaluation process for all employees; in consultation with human resource personnel, review written warnings and approve involuntary terminations for state-level personnel.
◦ Organize and oversee orientation and training programs; monitor training compliance and documentation.
◦ Manage workers’ compensation and employee safety programs and monitor compliance; direct return to work implementation.
• Growth and Development:
◦ Oversee strategic and blueprint planning to grow business across multiple states; incorporate growth and budgetary planning; review best practices for dissemination across states; maintain a healthy and pr