Client Manager

The primary responsibility of this role is to ensure the Client’s marketing needs are met effectively and strategically.
The incumbent serves as a trusted advisor to the Client, leveraging deep business insights to identify opportunities for growth, drive forward-thinking strategies, and oversee daily operations.
Collaboration with activation practice leaders and other departments is essential to develop and execute initiatives that enhance the Client’s business.

Job Description:

Key Responsibilities:

Business Management: Deliver the service proposition to Clients, ensuring full end-to-end management of the business for individual Clients. Relationship Management: Own and foster strong Client relationships in line with the established relationship strategy. Client Development: Proactively identify and flag cross-sell and upsell opportunities to enhance Client growth. Commercial & Service Ownership: Ensure seamless service delivery and maintain profitability of the Client account. Team Leadership: Guide, manage, and motivate the team, aligning objectives with the Client’s business culture.

Key Competencies:

• People Management: Lead and inspire teams to achieve business goals.

• Communication: Articulate strategies clearly and foster effective Client communication.

• Project Management: Oversee and execute marketing projects with precision.

• Dentsu Strategy: Apply strategic marketing approaches within the Dentsu framework.

• Negotiation & Influence: Navigate discussions to secure beneficial outcomes.

• Market Research: Analyze industry trends and insights to refine marketing strategies.

• Budget Control: Ensure strategic oversight of financial resources, collaborating effectively with activation teams.

• Buying Strategy: Work closely with activation teams to refine purchasing decisions and optimize investments.

• Cross-Media Coordination: Facilitate effective communication and integration across multiple media channels.

• Audit Management: Strengthen relationships with auditors and oversee the auditing process across various media sectors.

Location:

Milan

Brand:

Carat

Time Type:

Full time

Contract Type:

Permanent