Senior Field Service Engineer - VIDAR (EMD)

About ITT:

ITT is a leading manufacturer of critical components for harsh environments that serves fast-growing end markets in flow, aerospace and defense, energy and transportation. Building on our heritage of innovation, we partner with our customers to deliver solutions to the key industries that underpin our modern way of life.Headquartered in Stamford, CT, we have more than 11,700 employees globally with operations in ~40 countries and sales in more than 125. At our core is our engineering DNA, with 1,280+ engineers, 1,700+ active global patents and ~51 manufacturing locations.

 

Our businesses are organized in three distinct segments, each based around our core engineering DNA: 

 

Industrial Process: A global leader in centrifugal and twin-screw pumps and engineered valves for chemical, energy, mining, and industrial applications. Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Bornemann, Habonim, Engineered Valves, Rheinhütte Pumpen and Svanehøj. 

 

Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.

 

Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA. 

Position Summary

ITT is seeking a Field Service Engineer for VIDAR, a breakthrough in industrial motors. VIDAR is a patented motor with embedded variable speed intelligence built for harsh industrial environments. For decades, variable speed drives have been bulky, expensive, and hard to install, which stalled adoption at just 15 percent of rotating equipment. VIDAR changes that. It installs as easily as replacing a motor, cuts total installed cost by up to 50 percent compared to a VFD, and opens a $6B market with no direct competitor targeting industrial environments. 

The Field Service Engineer will be responsible for providing technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support, which requires up to 75% of time on outside and onsite work. This position is fully remote and qualified candidates may be located anywhere in the United States.

Essential Responsibilities

• Provide technical installation and commissioning support to clients and service teams nationally with regards to smart motor equipment and application support
• Support rotating equipment alignment to nominated tolerances using dial indicators or laser equipment
• Provide on-site startup services and troubleshooting support to customers within the United States, document all procedures and recommendations, and provide reports.
• Demonstrate the ability to fault find and self-manage to ensure correct installation techniques
• Troubleshooting smart motors and associated equipment
• Assist with the assembly of smart motors and associated equipment, including manufacturing, fabrication, and the repair or modification of smart motor equipment.
• Demonstrate an understanding of motor KPV trends.
• Follow written instructions and complete all nominated checkpoints before handover of paperwork
• Contribute to a positive safety culture throughout the business by following safety processes, policies, and legislation; supporting new initiatives; and adhering to customer safety requirements.

Position Requirements

Industry Experience & Professional Background:• Electrical Engineering Diploma or equivalent experience• Trade certificate in Electrical or electronics desirable• Four years of practical experience and knowledge with various motor and variable frequency drive types is desirable.

Technical Skillsets & Required Competencies:• Advanced electrical trouble shooting capability• Proficient in reading and interpreting both schematics and piping and instrumentation diagrams.• Demonstrate experience with process and motor control methodologies.• Preventative Maintenance & Reliability experience desirable• Strong English language skills, both verbal and written• Excellent problem-solving and analytical skills• Commitment to ongoing professional development• Basic computer skills, including Microsoft Office (PowerPoint, Excel, and Word)• Understand and implement quality principles• Engagement in modern safety principles• Professional appearance and approach