Employment Type:

Full time

Shift:

Day Shift

Description:

 Saint Joseph Health System is proud to offer Daily Pay.  Work Today, Get Paid Today!  

Why Saint Joseph Health System?  

At Saint Joseph Health System, our values give us strength. That character guides every decision we make - even when those decisions are complicated, costly, or hard. We honor our mission to care for every man, woman and child who needs us by investing in technology, people and capabilities that allow us to set the standard for quality care.   

 What we offer:  

• Tuition reimbursement for all full and part-time colleagues effective first day of employment  

• Benefits day one (Including: Medical, Dental, Vision, PTO, Life, STD/LTD, etc.)  

• Retirement savings account with employer match  

• Generous paid time off program + 7 paid holidays  

• Colleague well-being resources  

• No mandatory overtime  

• Employee referral incentive program  

• State of the art equipment, unlimited CEU’s and supportive team approach  

Pre-Service Specialist
Highlights:

• Full-time, 1st shift

• Day 1 benefits – medical, dental, vision, PTO, and 403B retirement plan

• Eligible for Trinity Health’s DailyPay – get paid when you need it

• Career advancement opportunities in a supportive and mission-driven environment

About the job:
As a Pre-Service Specialist, you will ensure accurate authorization, benefit verification, and pre-registration of patients for scheduled services at Saint Joseph Health System. Your attention to detail and communication skills will support quality care delivery and smooth billing processes. You will collaborate with providers, insurance payers, and internal departments to confirm authorization and financial clearance while delivering excellent service to patients and their families.

What you will do:

• Verify third-party benefits and secure necessary authorizations

• Communicate with patients and physician offices regarding denied services and waivers

• Pre-register patients by collecting demographic, clinical, and insurance information

• Determine patient financial responsibility and collect payments

• Document interactions accurately and coordinate with departments for seamless care

What you will need:

• High school diploma required; some college or healthcare coursework preferred

• 3–5 years of experience in a healthcare or insurance setting

• Strong knowledge of insurance plans, medical terminology, and billing practices

• Excellent customer service and communication skills

• Ability to calculate patient costs and interpret payer requirements

• CHAA certification preferred

Apply today and join our mission driven team! 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.