Operations Assistant

About KIND 
Kids in Need of Defense (KIND) is a global leader in the protection of unaccompanied and separated children who are forcibly displaced from their countries of origin. Launched in 2008, KIND champions a world in which every child’s rights and well-being are protected throughout their journey to safety.  Building on its extensive programming and successful model in the United States, KIND is expanding in the Americas and Europe to bring its experience to bear in working with unaccompanied and separated children. Our work focuses on addressing the legal and mental health needs of this population; building strong partnerships and engaging in training and capacity strengthening with governments, NGOs, and the private sector; and advocating for systemic and pragmatic reforms to advance the rights of unaccompanied and separated children.
Position Summary
KIND seeks a Administrative Officer responsible for providing support in the day-to-day operational needs for KIND’s staff. The incumbent will be supporting, improving, and assisting in developing new operational systems, processes, and functions in support of staff based in the U.S. and internationally. The Administrative Officer will report to the Senior Manager, Workplace Office Operations.
This is a remote position based from any location in the U.S. 
This position is contingent upon continued funding.

Essential Functions

• Actions procurements that support the daily operations of KIND staff and facilities, including the issuance of supplies, equipment, and furniture to all KIND locations.
• Provides onsite support at KIND’s Headquarters office by collecting mail, maintaining supply inventory and overall office upkeep/tidiness.
• Supports the Senior Manager, Workplace Office Operations with organization-wide projects, including but not limited to initiatives that facilitate the organization’s continued growth, improve the team’s response to emergency projects, and/or refine general operations and administrative efficiencies.
• Manages and regularly updates internal databases, file repositories, and record-keeping systems.
• Provides crucial assistance and coverage for both the administrative officer as well as the Administrative Operations Specialist.
• Provides support in coordinating and planning logistics pertaining to facilities procurement, moves, and setups of new offices.
• Assists the Office Operations Team with calendaring meetings, booking travel, reserving meeting space, notetaking, and support logistics for events.
• Assists with the reconciliation of monthly credit card statements and receipt management for the team.
• Develops proficiency and clear understanding in the use and maintenance of office systems, equipment, and technology, and assists staff as needed.
• Provides general operations support and performs other duties as assigned

Qualifications and Requirements

• Undergraduate degree with 1 year of relevant experience; or high school diploma with a minimum of 5 years of relevant experience. Must be fluent in English.
• Minimum of 2 years of collective experience; experience performing administrative office duties preferred.
• Ability to communicate and interact professionally with a variety of stakeholders at various levels throughout the organization.
• Excellent written and oral communication skills in English.
• Working knowledge of Microsoft Office Suite (such as Teams, Excel, etc.).
• Ability to work collaboratively and multi-task in our KIND environment, managing numerous priorities and emerging opportunities.
• Excellent organizational skills with the ability to work on multiple projects in a deadline-oriented environment; ability to prioritize tasks and delegate as appropriate.
• Ability to multitask and work with a sense of urgency in a dynamic, fast-paced environment.
• Committed to practicing and supporting wellbeing and a work-home life balance. 
• Experience working and communicating in a remote environment preferred but not required. 

Our Benefits - Medical, dental, and vision insurance with KIND paying 100% of the employee only portion of the premium for one of the three medical plan options, dental, and vision. - Pre-tax flexible spending account (FSA) for both medical and dependent care.  - Pre-tax transit and parking spending account.  - Employer-paid life insurance and accidental death and dismemberment insurance.  - Employer-paid short and long-term disability insurance.   For a complete list of benefits, please click here.  Our Focus on Wellness KIND recognizes that our ability to help our clients starts with helping our team members. KIND has prioritized wellness for employees through Mindf