Weekend Receptionist (Administrative Assistant)

This is a remote position.

Join a trusted plumbing services company in Sydney, known for reliable service and steady growth. We’re expanding our team to make sure every customer call is answered quickly and professionally.

• Answer incoming calls during weekend hours (Saturday & Sunday, 7:00 AM – 5:00 PM Sydney time)
  

• Gather and record detailed information about customer plumbing needs
  

• Schedule service appointments directly into the booking system
  

• Handle varying call volumes (4–20 calls per weekend, avg. 2–3 minutes per call)
  

• Maintain accurate records of all calls and appointments
  

• Escalate urgent customer needs to the appropriate team members
  

• Represent the company with professionalism and excellent service
  

• Experience in receptionist, administrative, or customer service roles
  

• Excellent phone communication skills with clear, professional English
  

• Ability to work independently and reliably during Sydney weekend hours
  

• Computer proficiency to navigate booking systems
  

• Strong attention to detail and organizational skills
  

• Reliable internet connection and quiet workspace
  

• Flexibility to handle varying call volumes consistently
  

• Permanent work-from-home arrangement
  

• Immediate hiring opportunity
  

• Growth potential into additional shifts or full-time role