Practice Manager Glastonbury Pediatrics ProHealth Physicians

ProHealth Physicians has an immediate opening for a Practice Manager reporting to the Senior Practice Manager.  The Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Senior Practice Manager and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care.  Accountable for goals and objectives related to population health management.  Works collaboratively with other Practice Managers in assigned area to function as one group practice. Manage process improvement initiatives.  

Location: 290 Western Blvd Glastonbury CT

Specialty: Pediatrics

Hours: 40 Hour work week, Monday through Friday 8:00am to 5:00pm

Primary Responsibilities:

• Establish work procedures and standards to improve efficiency and effectiveness in the office
• Assist Senior Practice Manager and physician(s) to develop and implement long range plans
• Manage office operations to maximize patient access, patient satisfaction, and collection of payments
• Coordinates staff and provider schedules to ensure proper coverage for quality patient care
• Manage human resources - hiring, on-boarding, coaching and evaluating. Seeks to create a team environment
• Reconcile and investigate patient complaints
• Manage, lead, and participate in process improvement initiatives
• Ensure practice compliance with ProHealth policies, procedures and programs
• Actively participate in practice, regional and organizational meetings

ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients - and their communities - the tools they need to be and stay well. This is how we help people live healthier lives. Together, we're making health care work better for everyone. 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Experience in Practice/Medical Office Management/Operations having managed/lead staff in clinical and non-clinical roles with a demonstrated ability to drive operational work flows
• Solid computer knowledge and aptitude
• Proven highly proficient with reporting and data analytics

Preferred Qualif