Director of Clinical Counseling Services

WHITMAN COLLEGE

Located in the historic community of Walla Walla, Whitman’s vibrant and beautiful tree-lined campus is home to an intellectually diverse, dynamic, welcoming and supportive community of some 500 staff and faculty serving approximately 1,500 students from the local region and across the globe. With exceptional students, accomplished faculty and staff, and a fiercely loyal and growing number of engaged alumni, Whitman College continues to build on its national reputation for academic excellence as one of the top liberal arts colleges in the country.  

Whitman College is cultivating a community built on inclusion and belonging. We recognize the value of those who can offer historically underrepresented perspectives and encourage applications from those whose background, knowledge, and insights from lived experience can add to the college’s working and learning environment. Whitman College is an Equal Employment Opportunity employer (EEO).

POSITION PURPOSE

The Director of Clinical Services (DCCS)  provides leadership, coordination and strategic direction for clinical counseling services within the Whitman Health and Counseling Clinic. As an active and positive member of the Wellness Leadership Team, the DCCS collaborates with the Director of the Health Center, the Assistant Director of Wellness: Health Promotion, and the Assistant Vice President (AVP) of Wellness, reporting directly to the AVP of Wellness. The Wellness Leadership Team works collaboratively to guide the operations of the Whitman Health and Counseling Clinic. 

In Fall 2025, Whitman College will transition to a fully integrated health and counseling clinic, further strengthening collaboration between medical and mental health services. The clinic is currently staffed with five full-time counselors, one part-time counselor and a Psychiatric Mental Health Nurse Practitioner serving a student population of approximately 1,400—a robust and highly competitive ratio that reflects our institutional commitment to student mental health and well-being.

The DCCS is responsible for evaluating and enhancing clinical services and mental health systems, with a strong focus on equitable access to care and meeting the needs of historically marginalized populations. This role serves as the primary point of contact for clinical consultation and supervision of clinical staff,  including pre-licensed professionals. Additionally, the DCCS provides direct clinical services to a reduced caseload of student clients.

PRINCIPAL ACCOUNTABILITIES

Leadership (55%)

• Monitor and evaluate clinical services to ensure high-quality care for the Whitman community. 
• Serve as the primary point of contact for clinical supervision, providing weekly one-on-one support to pre-licensed professionals and overseeing all counseling staff, including performance reviews, time-off approvals, and personnel management.
• Serve as an active and positive member of the Wellness Leadership Team. 
• Oversee the daily operation of Counseling Services and the delivery of mental health care through effective communication with all stakeholders. 
• Develop and update policies that enhance equitable access to services, particularly for underserved student populations.  
• Lead and coordinate the Case Distribution process, including tracking, case management, referral and client case assignments.  
• Act as a super-user for the integrated Electronic Health Record (EHR) system. 
• Support the creation, development, and implementation of internal and external administrative processes related to counseling services.
• Assist in reviewing and revising Counseling Service policies and procedures in collaboration with the AVP of Wellness and, when appropriate, the Wellness Leadership Team. 
• Step in for the AVP of Wellness when unavailable; including serving as backup for CARE team and providing after-hours support for mental health-related concerns within the Whitman community.   
• Serve as the primary contact for crisis consultation during business hours, providing guidance to Residence Life, Student Affairs, Public Safety, and other administrative units, as well as offering crisis debriefing to staff as needed. 

Direct Clinical Services (45%)

• Provide comprehensive individual, couples, and/or group counseling to