SOCIAL WORK MOBILE PROGRAM SUPERVISOR

JOB PURPOSE:

The Social Work Mobile Program Supervisor, under the direction of the SVP of Operations and Shared Services, oversees and supervises social work services provided at the PACE Mobile Van and participant’s home (if needed) including: supervising, assisting, delegating, and monitoring the social worker’s work and assignments with oversight of social work staff’s advocating, assessing, assisting, collaborating, educating, evaluating, implementing and planning for participants in various aspects of the participant's life. This also includes, but is not limited to, psychological, psychosocial, financial, environmental, and interpersonal matters. Social work engagement takes place in various settings, including but not limited to the participant's home, PACE site, and community settings (hospital, SNF, ALF, etc.)

This role is responsible for monitoring and supporting the social work standards of excellence serving the organization as a member of the management team, working alongside with all departments and employees to support and oversee the day-to-day operations. This role will be responsible for providing orientation and mentorship to new employees and ensuring the ongoing competency of existing employees. The Social Work Mobile Program Supervisor will provide guidance, directions, and assignments, as well as ensure the team delivers best practices in achieving the organization's objectives, goals, and mission. This individual will provide care coordination in a manner that is sensitive to age, gender, sexual orientation, cultural, linguistic, racial, ethnic, and religious backgrounds, and congenital or acquired disabilities.

JOB RESPONSIBILITIES:

• Delegate and assign responsibility and work assignments, as well as supervise assigned personnel in collaboration with the Social Work Manager in a manner that will assure quality care and compliance with the care plan.

• Supervise, instruct, and guide the Social Workers in the delivery of quality services and support in the community.

• Conduct joint visits with Social Workers to provide supervision and verify competencies.

• Assist the Learning Center in designing and developing a structured orientation for new Social Worker employees.

• Act as a resource for the interdisciplinary team.

• Collaborate with all members of the IDT in developing a comprehensive care plan based on member-specific needs, physician orders, UAS-NY CAPS, other IDT assessments, members’ specific parameters, and identified goals that are respectful of member, family, community, and agency resources.

• Organize and manage workload for social workers to ensure the provision of appropriate and maximized social services to participants and authorized representatives.

• Responsible for integration of best practices into the participant’s total care by collaborating with other professional personnel within CenterLight Healthcare, in acute care institutions, skilled nursing facilities, and other community agencies.

• Facilitate educational presentations for the participants in the day health centers. Presentations will be for educational purposes and to promote the social worker’s role in the IDT.

• Attend and actively participate in IDT and care plan meetings. Identify and document, as part of the care plan, and present social work-related concerns and/or issues and outline and discuss appropriate social work interventions and recommendations. Ensure and manage social work interventions are applied by social worker staff and participant-centered goals are met.

• Participate in appropriate continuing education and professional training programs sponsored internally by CenterLight Healthcare and/or applicable outside agencies. Participate in staff enhancement through professional knowledge by attending approved seminars/workshops relevant to the field of Social Work.

• Represent the Social Work department and CenterLight Healthcare at appropriate meetings and conferences in the community.

• Assume responsibility for assignments as needed, will seek guidance from leadership appropriately, and is accountable for meeting their performance metrics and standards by conducting work and performing within their scope of practice.

• Conduct chart audits as assigned on a routine basis and completely in a timely manner.

• Travel is required, which includes but is not limited to participant's homes, hospitals, nursing homes, and other CenterLight sites, and in addition, may be required to cover and manage/supervise Social Work staff in neighboring sites.

• Participate in mandatory in-service education provided by CenterLight Healthcare.

• Conduct social work assessments in lieu of site social workers, as needed, by providing the fol