Lead Salesforce Tosca Automation Tester

Job Title:

Lead Salesforce Tosca Automation Tester

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Title: Lead Salesforce Tosca Automation Tester

Location: Frisco, TX

We are seeking a highly skilled Lead SDET with a strong background in Salesforce testing, particularly in Sales Cloud, Service Cloud, and custom Salesforce applications. The ideal candidate will be responsible for designing and implementing automated test frameworks, ensuring the quality and reliability of our Salesforce platform.

Key Responsibilities:

• Lead a team of Salesforce SDETs onshore & offshore.
• Design, develop, and maintain automated test scripts for Salesforce applications using tools like Selenium, TestNG, or TOSCA.
• Perform functional, regression, integration, and end-to-end testing of Salesforce features and customizations.
• Collaborate with developers, product owners, and business analysts to understand requirements and translate them into test cases.
• Validate Salesforce configurations, workflows, triggers, and APIs.
• Ensure test coverage for both standard Salesforce functionality and custom Apex code.
• Participate in Agile ceremonies including sprint planning, reviews, and retrospectives.
• Identify, document, and track defects using tools like Jira or Azure DevOps.
• Contribute to continuous integration and continuous deployment (CI/CD) pipelines.

Required Qualifications:

• 2+ years of experience as a Lead SDET with responsibilities of leading an onshore and offshore SDET team.
• 3+ years of experience as an SDET or QA Engineer.
• 2+ years of hands-on experience testing Salesforce applications.
• Strong knowledge of Salesforce Sales Cloud and/or Service Cloud.
• Experience with test automation tools (e.g., Selenium, TOSCA, UFT, or similar).
• Proficiency in programming/scripting languages such as Java, Python, or JavaScript.
• Familiarity with Salesforce data model, Apex, SOQL, and Lightning components.
• Experience with API testing tools like Postman or REST Assured.
• Strong understanding of QA methodologies and Agile development practices.

Preferred Qualifications:

• Salesforce Administrator or Platform Developer certification.
• Experience with performance testing tools (e.g., JMeter, LoadRunner).
• Knowledge of CI/CD tools like Jenkins, Git, or Azure DevOps.
• Experience in Telecom industry.

The base salary range for this position is $92,250 - $144,964, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve h