Assistant Restaurant Manager

Description

Do you consider yourself a leader? Are you career-oriented with an eye toward personal and professional growth? Are you willing to put in the hard work and sacrifice to make a name for yourself in the fast-paced industry of hospitality?

At Journeyman Distillery, we're more than just a distillery or a restaurant. We are a popular tourist destination featuring award-winning events spaces, a 30,000 square-foot putting green, lodging options, facility tours, and more. Located just 3 miles north of the Michigan/Indiana border and 10 minutes from Lake Michigan! Our guests come not just for our craft spirits or made-from-scratch culinary offerings, but for a taste of ambiance, history, and community.

The Assistant Restaurant Manager position at Journeyman Distillery plays an important role in building the brand through service to guests and staff. Our management roles reflect the highest values for professionalism and Craft. Journeyman believes strongly in aligning our employees with opportunity and promoting from within. Our Assistant Restaurant Manager position will position the right candidate for promotion to higher-level management roles at Journeyman and future locations alike.

At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.

Here’s a peek at what you will receive as a Journeyman employee:

• Outstanding Growth Opportunity!
• Paid Time Off
• 401(k) with Employer Match
• Medical, Dental, Vision, Life, and Supplemental Insurance Options
• Free Monthly Bottle of Spirit (21+)
• Loyalty Incentives (ask about our 5-Year Bottle Reward!)
• 25% Employee Discount
• Monthly Employee Tour with Owner/Founder, Bill Welter
• Annual Employee Putting Competition
• 3 Annual Employee Parties

Basic Function: The Assistant Manager effectively leads the FOH operations in the absence of, and in conjunction with, the FOH Manager  

All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success. 

CORE VALUES

GRIT 

• Having a positive attitude that no challenge is too great
• Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
• There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
• 10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great

ALWAYS A JOURNEYMAN 

• Excellence is a lifelong pursuit and mastery is an illusion
• The joy is in the daily work and pursuit of excellence, not in the final destination 
• A focus on continual improvement and doing our best

1st CUSTOMER 

• Treating every customer with the mindset that they are the business’s 1st ever customer
• Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
• Clean facilities
• Being available to the customer and timely responses in any capacity
• This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
• Never take the customer or employee for granted 
• 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.  

AMBASSADOR 

• Taking pride and ownership in your work 
• Engagement and active participation in your work and company activities
• Being a positive force in the workplace; creating a culture of positivity 
• Extending common courtesy to self, employees, vendors, and guests 
• Being an evangelist and promoter of the company and brand 

PRINCIPAL DUTIES: 

Cost Management

• Actively maintain budgets for Supplies and Labor.

Driving Sales

• Cultivating guest relations through regular table visits.
• Develop relationships with customer and build regular clientele base.

Scheduling

• Create and manage schedules for all FOH positions (Server, Bartender, Host, Retail, Busser, Food Runner, Barback).
• Maintain allotted spend on labor throughout restaurant.

Supplies

• Perform weekly ordering, inventory, and organization of all Bar and FOH supplies.
• Adhere to declining budget /