Senior Manager, IT

Who We Are 

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. 

Who We Are Looking For

A hands-on Senior Manager, IT to build and lead Adoreal’s IT function from the ground up. This role will own our security posture, compliance programs, and core infrastructure while shaping and executing the company’s overall IT and security strategy. You’ll manage a small team of two direct reports and work closely with executive leadership and the board. The ideal candidate brings strong technical depth, a strategic mindset, and the ability to clearly communicate complex topics to both technical and non-technical stakeholders.

Key Responsibilities

Security & Compliance

• Own and execute the organization’s security strategy, including incident response, vulnerability management, and threat detection

• Lead HIPAA compliance initiatives by conducting risk assessments and implementing required security controls
• Develop and maintain security policies, procedures, and documentation, including the Security Incident Response Plan
• Conduct breach risk assessments and manage notification procedures in compliance with HIPAA requirements
• Maintain the Security Incident Register and ensure proper documentation of all security events

Infrastructure & Operations

• Oversee IT infrastructure including MDM, identity management, endpoint protection, and
  network security
• Manage the transition from BYOD to company-owned devices, implementing secure
  device lifecycle management
• Implement and manage SSO, MFA, and privileged access management across the
  organization
• Ensure business continuity through disaster recovery planning and regular testing

Vendor & Third-Party Management

• Develop and enforce contractor security policies and vendor security assessment
  frameworks
• Manage vendor relationships for security tools, MDM platforms, and IT services
• Conduct Business Associate Agreement reviews and ensure vendor HIPAA compliance
  Leadership & Communication
• Hire, mentor, and manage the IT Systems Administrator and IT Security Administrator
• Report on security posture, incidents, and compliance status to executive leadership and
  the board
• Lead security awareness training programs for all employees
• Coordinate with engineering leadership on secure development practices and DevSecOps integration

Requirements

• 6+ years of progressive IT experience with at least 2 years in a leadership or management role
• Deep expertise in information security, including incident response, vulnerability management, and security architecture
• Demonstrated experience with HIPAA compliance in a healthcare or healthcare technology environment
• Hands-on experience with MDM solutions (JumpCloud preferred), identity providers, and endpoint protection platforms
• Strong understanding of cloud security (AWS preferred), network security, and modern threat landscape
• Experience building and leading IT teams, including hiring and developing talent
• Excellent written and verbal communication skills, with the ability to present to executive and board audiences

Preferred Qualifications

• CISSP, CISM, or equivalent security certification
• Experience building IT/security functions from the ground up at a growth-stage company
• Familiarity with GDPR compliance (Adoreal has achieved GDPR compliance)
• Experience with security monitoring tools such as Datadog, CloudWatch, and Cloudflare
• Background in healthcare technology or regulated industries

Benefits

What We Offer

At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles.

Benefits & Perks:

• Healthcare coverage for you and your family
• Paid time off (PTO) and paid holidays
• Performance-based bonuses and company equity opportunities
• Fully remote work environment with flexible schedules
• Collaborative and thriving team culture guided by Adoreal’s core values

Why Ador