Assistant Operations, Customs Compliance

We’re looking for motivated, engaged people to help make everyone’s journeys better.

The Customs Compliance Specialist is responsible for day to day compliance with customs regulations and Gate Gourmet’s customs policy. Serves as a liaison between customs and Gate Gourmet. Works with Gate Gourmet’s account manager and the airline’s broker to ensure compliance with customs regulations and inventory control of bonded goods. Ensures proper security of bonded cages and bonded goods. Responsible for accuracy of required customs paperwork and for appropriate retention of customs files.

Hiring Hourly Rate:

• $22.00 - $23.00 Per Hour

Benefits, US

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Employee Discounts
• Weekly pay for union employees
• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Ensures bonded goods are received and placed in a bonded cage in accordance with customs regulations
• Ensures that only approved employees enter bonded cages (Customs Authorized Store Rooms (CASRs))
• Ensures proper security of bonded cages and bonded goods
• Ensures bonded cages are kept neat and orderly
• Ensures Bonded Store Manager (BSM) is used to track daily usage of bonded goods
• Ensures First In First Out (FIFO) method of inventory control is used
• Ensures bonded goods are exported out of the US within one (1) year from date of entry
• Ensures CF 7512s are closed within one (1) year from date of entry
• Liaises and communicates with customs, the customer, the airline’s broker and account managers as it relates to bonded goods and customs matters
• Responsible for accuracy of customs paperwork
• Responsible for appropriate retention of customs files
• Leads Clerks in the bonded cage and monitors their productivity as it relates to bonded goods and use of the Bonded Store Manager (BSM)
• Keeps General Manager informed of issues and changes affecting handling of bonded goods
• Other duties not listed but related to customs/bonded procedures

Qualifications

Education:

• High School Diploma or G.E.D required

Work Experience:

• Minimum 2 years of general work experience is required.
• Experience in inventory management and Customs regulations is preferred.
• In-flight catering experience is highly desired.

Technical Skills: (Certification, Licenses and Registration)

• Ability to work in a fast paced, deadline driven environment.
• Ability to work in a unionized environment. 
• Must be comfortable with all levels of employees and have the ability to drive positive program change.
• Ability to train other hourly employees.
• Ability to handle multiple tasks without losing focus on quality and priorities.
• Basic computer skills required.  Working knowledge of Microsoft Office products preferred.
• Strong organizational and analytical skills

Language / Communication Skills:

• Good communication skills in English

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: None

Exemption Classification: Non-exempt

Internal Relationships: Account Manager, Compliance team

External Relationships: customs, airline’s broker

Work Environment / Requirements of the Job:

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title):  Operations Manager

Dotted Line Manager (Title, if applicable):  N/A

Number of Direct Reports: 0

Number of Dotted Line Reports:0

Estimated Total Size of Team: 1

gategroup Competencies Required to be Successful in the Job:

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business result