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About the role
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Benefits:
We’re looking for a hands-on Mitigation Manager to lead our water, mold, fire, and smoke restoration division. In this critical role, you’ll oversee projects from start to finish, manage field teams, and ensure excellence in service, compliance, and customer satisfaction.
If you’re a seasoned mitigation pro with strong leadership skills and IICRC certifications—or on your way there—this is your chance to take the lead and grow with a top-performing team.
🚨 What You’ll Be Doing:
Build a Career That Matters at ServiceMaster Restoration Services – Marietta, GA
At ServiceMaster Restoration Services, we’re more than just a restoration company — we’re a team of people who care. Whether it’s a flooded home, a fire-damaged business, or a mold-contaminated property, our mission is clear: Restore peace of mind and help people rebuild after disaster strikes.
Based in Marietta, Georgia, we serve homeowners and businesses across the Metro Atlanta area with fast, reliable, and compassionate restoration services. We specialize in:
Why Choose a Career With Us?
We know that great people are the foundation of great service. That’s why we invest in our team — from training and mentorship to competitive pay and long-term career paths.
✔ Make a Real Impact
Join a purpose-driven industry where your work helps families and businesses recover from life’s unexpected disasters. Every job you do makes a difference in someone’s life.
✔ Grow Your Skills
We offer on-the-job training, IICRC certification support, and clear advancement opportunities for technicians, project managers, estimators, and team leads. Whether you’re just starting out or looking to grow, we’ll help you get there.
✔ Work With a Supportive Team
At ServiceMaster, you’ll be
- Life Insurance
- Long Term and Short Term Disability
- Holiday Pay
- Dental insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
We’re looking for a hands-on Mitigation Manager to lead our water, mold, fire, and smoke restoration division. In this critical role, you’ll oversee projects from start to finish, manage field teams, and ensure excellence in service, compliance, and customer satisfaction.
If you’re a seasoned mitigation pro with strong leadership skills and IICRC certifications—or on your way there—this is your chance to take the lead and grow with a top-performing team.
🚨 What You’ll Be Doing:
- Lead and support Project Managers, Lead Techs, and Mitigation Technicians
- Ensure jobs meet quality standards, deadlines, and documentation accuracy
- Visit job sites to monitor progress, safety, and customer satisfaction
- Coordinate scheduling, dispatch, and equipment logistics
- Approve estimates and job documentation (Xactimate or similar)
- Collaborate with insurance adjusters, agents, and clients to resolve claims
- Train, mentor, and develop your team for continuous improvement
- Maintain profitability by managing labor, materials, and timelines
- Ensure all safety and compliance policies (OSHA, IICRC) are followed
- Handle escalated job-site issues or customer concerns
- Assist with large-loss jobs and emergency planning
- High school diploma or GED required; college degree a plus
- 5+ years in mitigation/restoration, with 2+ years in a leadership role
- Valid driver’s license and clean driving record
- IICRC Certifications preferred: WRT, ASD, AMRT, FSRT
- Strong communication, leadership, and problem-solving skills
- Proficiency in Xactimate and digital job management tools
- Solid knowledge of the insurance claims process
- On-call availability as needed
- Lift up to 70 lbs and work in tight, high-moisture environments
- Frequent standing, walking, crawling, and climbing
- Must use respirators and safety gear as required
- Lead a respected, high-performing mitigation team
- Competitive pay, bonuses, and training opportunities
- Work for a trusted name in restoration
- Make a difference helping people recover from unexpected disasters
Build a Career That Matters at ServiceMaster Restoration Services – Marietta, GA
At ServiceMaster Restoration Services, we’re more than just a restoration company — we’re a team of people who care. Whether it’s a flooded home, a fire-damaged business, or a mold-contaminated property, our mission is clear: Restore peace of mind and help people rebuild after disaster strikes.
Based in Marietta, Georgia, we serve homeowners and businesses across the Metro Atlanta area with fast, reliable, and compassionate restoration services. We specialize in:
- Water damage mitigation
- Fire and smoke restoration
- Mold remediation
- Emergency response and structural drying
- Content cleaning and pack-out services
- Construction Services
Why Choose a Career With Us?
We know that great people are the foundation of great service. That’s why we invest in our team — from training and mentorship to competitive pay and long-term career paths.
✔ Make a Real Impact
Join a purpose-driven industry where your work helps families and businesses recover from life’s unexpected disasters. Every job you do makes a difference in someone’s life.
✔ Grow Your Skills
We offer on-the-job training, IICRC certification support, and clear advancement opportunities for technicians, project managers, estimators, and team leads. Whether you’re just starting out or looking to grow, we’ll help you get there.
✔ Work With a Supportive Team
At ServiceMaster, you’ll be
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