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Mitigation Manager

IICRC
United Statesfull_timeVerifiedPosted 9 Sept 2025
💰 $48,000/yr

About the role

Replies within 24 hours Benefits:
  • Life Insurance
  • Long Term and Short Term Disability
  • Holiday Pay
  • Dental insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
🔥 Mitigation Manager – Lead & Elevate Our Restoration Team

We’re looking for a hands-on Mitigation Manager to lead our water, mold, fire, and smoke restoration division. In this critical role, you’ll oversee projects from start to finish, manage field teams, and ensure excellence in service, compliance, and customer satisfaction.

If you’re a seasoned mitigation pro with strong leadership skills and IICRC certifications—or on your way there—this is your chance to take the lead and grow with a top-performing team.

🚨 What You’ll Be Doing:

  • Lead and support Project Managers, Lead Techs, and Mitigation Technicians
  • Ensure jobs meet quality standards, deadlines, and documentation accuracy
  • Visit job sites to monitor progress, safety, and customer satisfaction
  • Coordinate scheduling, dispatch, and equipment logistics
  • Approve estimates and job documentation (Xactimate or similar)
  • Collaborate with insurance adjusters, agents, and clients to resolve claims
  • Train, mentor, and develop your team for continuous improvement
  • Maintain profitability by managing labor, materials, and timelines
  • Ensure all safety and compliance policies (OSHA, IICRC) are followed
  • Handle escalated job-site issues or customer concerns
  • Assist with large-loss jobs and emergency planning
🧩 What We’re Looking For:

  • High school diploma or GED required; college degree a plus
  • 5+ years in mitigation/restoration, with 2+ years in a leadership role
  • Valid driver’s license and clean driving record
  • IICRC Certifications preferred: WRT, ASD, AMRT, FSRT
  • Strong communication, leadership, and problem-solving skills
  • Proficiency in Xactimate and digital job management tools
  • Solid knowledge of the insurance claims process
  • On-call availability as needed
💪 Physical Requirements:

  • Lift up to 70 lbs and work in tight, high-moisture environments
  • Frequent standing, walking, crawling, and climbing
  • Must use respirators and safety gear as required
🎯 Why Join Us:

  • Lead a respected, high-performing mitigation team
  • Competitive pay, bonuses, and training opportunities
  • Work for a trusted name in restoration
  • Make a difference helping people recover from unexpected disasters
📩 Ready to lead with impact? Apply now and join a team that puts quality and care first. Compensation: $17.00 - $24.00 per hour


Build a Career That Matters at ServiceMaster Restoration Services – Marietta, GA

At ServiceMaster Restoration Services, we’re more than just a restoration company — we’re a team of people who care. Whether it’s a flooded home, a fire-damaged business, or a mold-contaminated property, our mission is clear: Restore peace of mind and help people rebuild after disaster strikes.

Based in Marietta, Georgia, we serve homeowners and businesses across the Metro Atlanta area with fast, reliable, and compassionate restoration services. We specialize in:

  • Water damage mitigation
  • Fire and smoke restoration
  • Mold remediation
  • Emergency response and structural drying
  • Content cleaning and pack-out services
  • Construction Services
We are proud to be a trusted name in the community — and none of it would be possible without our team. Our employees are the heart of what we do.

Why Choose a Career With Us?

We know that great people are the foundation of great service. That’s why we invest in our team — from training and mentorship to competitive pay and long-term career paths.

✔ Make a Real Impact

Join a purpose-driven industry where your work helps families and businesses recover from life’s unexpected disasters. Every job you do makes a difference in someone’s life.

✔ Grow Your Skills

We offer on-the-job training, IICRC certification support, and clear advancement opportunities for technicians, project managers, estimators, and team leads. Whether you’re just starting out or looking to grow, we’ll help you get there.

✔ Work With a Supportive Team

At ServiceMaster, you’ll be

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Company

IICRC

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