Production Supervisor

Blue Bottle Coffee is a passionate and growing team of hundreds around the world, united by the simple purpose of connecting the world to delicious coffee. We roast across the globe, make delicious drinks, clean up after ourselves, bake cookies, get change at the bank, and say please and thank you. We’re an impossibly eclectic group of coffee experts, artists, writers, sensory scientists, bakers, designers, and all-around dreamers, who also happen to be some of the most hard working and talented in the business. Join us.
The West Coast Production Supervisor plays a critical role in the success of our production operations. As Production Supervisor you will help perform technical and mechanical diagnostics, coordinate and help perform preventative and non-planned (emergency) mechanical, technical, and facility repair work, develop new production processes and ensure they are sustained, drive our performance reporting and continuous improvement initiatives, and oversee all of our production equipment service contracts.
You’ll also help us discover the root cause of issues we experience on our manufacturing teams, and develop action plans and necessary steps to resolve these issues, ensuring that our actions taken and processes developed are built to last. To achieve this you will develop strong partnerships with our regional manufacturing and facilities teams, as well as other cross functional teams across our business.

You Will:

• Production Continuity and Performance
• Create production plans, engaging with cross-company stakeholders in order to ensure that the output levels of our sites match our customer demand.
• Possess a thorough understanding of how to safely and responsibly use all coffee roasting and packaging equipment.
• Calculate labor needs and hire, schedule, train, manage, and individually develop an incredible team dedicated to production excellence.
• Map out and assess our existing processes and workflows.
• Update and create standard operating procedures (SOPs), policies, and training materials as needed to achieve consistency and clarity in all of our production processes, ensuring that new processes have defined standards and the necessary support to stand the test of time.
• Provide problem solving expertise by identifying root causes for problem areas and recommending possible solutions.
• Provide thorough instructions for successful implementation of process changes.
• Assemble reports to document process status or changes and communicate findings and proposals to our local leadership team.
• Coordinate activities and provide direction for processing and packing operations, implementing strategies for safety, sanitation, productivity, and cost savings improvements.
• Contribute to departmental efforts by accomplishing related tasks as needed, including the oversight of production equipment calibration and maintenance schedules and departmental inventory management.
• Maintenance and Instrument Calibration
• Perform work to upgrade or improve our production equipment, utilities, or facility, to help improve our efficiency, safety, food safety, and accuracy and maintain compliance with all internal and regulatory requirements.
• Perform necessary preventative and non-planned (emergency) facility repair work to ensure that our production sites are not negatively impacted by time that our resources are off-line or down due to facility problems or issues.
• Partner with our SH&E and Food Safety teams to ensure that our coffee manufacturing facilities and teams are operating in compliance with all necessary local and governmental programs and regulations.
• Maintain our maintenance and facility records and schedule, ensuring that all maintenance activities are performed at the correct time to ensure proper operation of our production resources.
• Support our team when selecting, receiving, installing, and commissioning new production equipment at our facilities.
• Ensure that the vendor /manufacturer service contracts are up to date and provide the correct level of coverage necessary to support in the event that advance support needs to be prioritized.
• Partner with our regional facilities team to ensure that each of our facilities, utilities, and production resources are always in the proper condition to meet all internal and regulatory safety requirements.
• Manage our equipment and instrument calibration, certification, and validation programs, seeing that our monitoring and diagnostic resources are operating correctly for all production needs.
• Continuous Improvement
• Help sustain key performance indicators, supporting the development of tools that will aid our team in finding and understanding opportunities to continuously improve our manufacturing processes.
• Support our manufa