Key Account Manager - Lowes & Independent Hardware Channel

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Sales​

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

Locations:  Parsippany, NJ; Chicago, IL or Mooresville, NC

 

Leading a dedicated category strategy for one of our largest Hardware Channel customers, you’ll develop solutions that progress both their business and ours. You’ll build teams that ensure outstanding customer service. You’ll manage negotiations and promotions. You’ll build relationships with buyers, field sales teams and category development managers. If you spot an opportunity to make things better, you’ll take it. And by doing so, you’ll boost satisfaction as well as sales.
 

Your responsibilities

• Develop and manage customer relationship with buyers; own customer strategy ensuring business priorities are in line to exceed all key sales measures (POS Consumption, Gross Sales, Net Revenue, and Gross Margin).
• Collaborate with Category leadership teams to build strategic category & shopper solutions, identify potential growth opportunities & deliver/exceed 3 year growth plan
• Manage Broker Partner for Independent Hardware Channel (Ace, True Value, etc.)
• Partner with Brand & Trade Marketing to ensure development & implementation of customer category strategy and best-in-class execution
• Collaborate with local supply partners to execute strategic priorities across key sync periods and ensure our promotion plot is maximized
• Collaborate with Innovation Teams to identify macro-trends, curate an innovation pipeline, plan holiday displays, and execute launches
• Partner with finance team to ensure financial predictability of monthly forecasts are delivered via mix management, promotion management, pricing accuracy & deduction management. Own forecasting and partner with Demand Planning to ensure Customer Service levels are met / exceeded 
• Develop Omni promotional strategy and execution (including trade budget management, competitive analysis, etc.) to effectively communicate back to the business.
• Ability to manage complexity delivering internal and external deliverables, competing deadlines, multiple priorities and managing multiple data source
   

The experience we're looking for

• Bachelor’s degree preferred or equivalent management experience
• +5 years National Account Sales experience 
• Agile learner and collaborator
• Highly resilient professional with strong EQ
• Strong commercial acumen, strong negotiations skills Ownership mentality
• Analytical mindset, Retail is Detail, financial acumen
• Excellent communication and organizational skills
• Systems used: Nielsen, Lowes Vendor Gateway Portal, Vendor Partner Plus
• Excel & PowerPoint Proficiency 

#LI-Remote

The skills for success

Key Account Management, Account Management, Ecommerce, Analyzing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business acumen; financial acumen, commercial acumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and