Director, Federal Program Management Delivery - CTJ - POLY

We are looking to hire a Director, Federal Program Management Delivery, based in the Washington DC metro area, to lead secure delivery for Intelligence Community customers, translating complex mission and security requirements into trusted, scalable outcomes that protect national interests and strengthen Microsoft’s Federal Intelligence business. This role focuses on developing people and operating effectively in a highly matrixed environment—partnering across delivery, engineering, sales, and security leaders to drive alignment, accelerate execution, and achieve measurable business and mission outcomes.

This role is ideal for a leader who thrives at the intersection of mission, cybersecurity, and delivery execution, and who is motivated by protecting the nation’s most critical systems.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

• Own the overall health, quality, and success of a portfolio of security consulting engagements.
• Serve as a senior escalation point for security related delivery, technical, financial, and contractual matters—stepping in early to manage risk and keep outcomes on track.
• Engage directly with customer executives and steering committees to remove blockers, build trust, and drive results.
• Ensure consistent delivery excellence through Microsoft methodologies, quality standards, and governance.

• Partner closely with Sales, pursuits, engineering, and portfolio teams to shape deliverable, outcome‑focused opportunities.
• Ensure engagements are structured for success—balancing customer value, risk, consumption, and financial health.
• Identify opportunities to expand existing engagements, accelerate cloud consumption, and bring forward next-step proposals.
• Own consultant utilization, business target attainment for security, and backlog risk.

• Lead and develop Consultants through coaching, clear expectations, and accountability.
• Model Microsoft’s Model, Coach, Care leadership culture—creating an environment where people grow and perform at their best.
• Partner with capacity and resource teams to align the right skills to the right work at the right time.
• Attract, retain, and develop talent capable of delivering in high‑trust, regulated federal environments.

• Collaborate across Sales, Customer Success, Engineering, Finance, Operations, and Quality teams to deliver seamless customer experiences.
• Act as a connector across organizational boundaries to align priorities and solve complex challenges.
• Support pre-sales activities for large or strategic engagements to ensure strong delivery foundations from day one.

• Champion the use, reuse, and creation of intellectual property (IP) to improve consistency, scale, and efficiency.
• Capture lessons learned and partner with delivery excellence and quality teams to drive continuous improvement across the practice.

Other  

• Embody our culture and values