Assistant Program Director

Abound Health is seeking an Assistant Program Director to join our team in Raleigh, NC (hybrid position). In this role, you will report to the Program Director. You’ll help lead program operations, staff support, and service delivery for individuals receiving North Carolina Waiver or Base Funded Services. This role is critical to ensuring quality, compliance, and compassionate care for our clients.

Key Responsibilities:

• Coordinate, schedule, and prepare for meetings on behalf of the Program Director

• Assist with program oversight, compliance, policy development, and incident management

• Supervise programs, staff activities, and provide direct client services as needed

• Manage referrals and support intake processes

• Implement quality assurance protocols and ensure proper documentation

• Represent Abound Health at community events and provider meetings

• Support hiring, onboarding, and development of program staff

• Facilitate communication between Program Director and internal/external stakeholders

• Participate in on-call rotations and support administrative functions

• Ensure adherence to Abound Health's mission, vision, values, and policies

Qualifications:

• Bachelor's degree and 2+ years of experience with individuals with intellectual/developmental disabilities or Associate’s degree and 4+ years of related experience

• Strong interpersonal, communication, and multitasking skills

• Ability to work in a fast-paced environment with changing priorities

• Knowledge of ISP implementation, Medicaid/third-party billing, and compliance protocols

• Reliable, ethical, and able to build therapeutic relationships with clients and teams

• Valid driver’s license, clean driving record, and reliable transportation

Education:

• Bachelor’s degree preferred, or Associate’s with equivalent experience (as outlined above)

Compensation & Benefits

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment. For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Equal Employment Opportunity

Abound Health is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.