Security Systems Sales Engineer

ROLE OVERVIEW

We are looking for a Security Systems Sales Engineer, who will join a strong sales team that values collaboration, communication and transparency. Sales Engineers will specialize in technologically and scientifically advanced products and services. They will use their technical skills to explain the benefits of our solutions to new and existing customers. This role reports to a Regional Sales Manager.

WHAT YOU WILL BE DOING

• Prepare and deliver technical presentations explaining products or services to existing and prospective customers and contractors.
• Design, propose, and sell integrated security and life-safety systems (access control, video surveillance, intrusion, and integration with fire alarm systems) to commercial, industrial, and institutional customers.
• Serve as the technical sales lead, bridging between customer requirements, design teams, and operations, ensuring solution integrity, profitability, and customer satisfaction
• Collaborate with sales team to understand customer and contractor requirements and provide sales support.
• Help clients solve problems with installed equipment.
• Recommend improved materials or machinery to customers, showing how changes will lower costs and increase production.
• Understand how to interpret prints and drawings

• Follow the established sales strategy, processes and programs to shift prospects into new customers within the CertaSite Customer Relationship Management (CRM) platform
• Develop fire and life safety solutions that are a fit for each targeted prospect
• Demonstrate efficient time management by spending time on activities that increase the chance of quota realization with a concern for EBITDA expansion, while also being value and mission driven
• Maintain the pulse on competition, as well as understand how the buyers of CertaSite products and services make purchasing decisions
• Drive revenue to CertaSite through prospects by establishing and selling solutions through the CertaSite platform of products and services
• Establish scale and profitability by helping professionalize the Company’s go-to-market strategy and sales function
• Facilitate optimization of gross margin throughout the organization
• Partner with marketing to ensure the CertaSite value proposition and selling “story” remains relevant
• Gather all information needed to make informed recommendations
• Persuasively sell ideas to gain support and buy-in
• Use various communication techniques to gain cooperation in a negotiation
• Demonstrate the ability to remain resolute and resilient under stress
• Leverage contacts to stay informed of new company developments
• Balance new requests with established priorities

QUALIFICATIONS

• 4+ years’ experience in low-voltage security systems (access control, video surveillance, intrusion)
• Proven track record in technical sales or application engineering
• Experience with Lenel / OnGuard / OnBoard preferred
• Strong understanding of IP networking, PoE, switches, VLANs, and structured cabling
• Ability to perform site surveys and read construction drawings
• Technical degree or equivalent work experience; Bachelor’s preferred
• Valid driver’s license and ability to travel locally within the state

IDEAL QUALITIES

• NICET, NFPA, or other fire and life-safety certifications, Lenel / OnGuard / OnBoard certification (or willingness to obtain)
• Manufacturer certifications (Bosch, Axis, Milestone, HID, etc.)