Job Description

The Director Merchandising Process and Data Governance will lead the development and optimization of merchandising processes to drive operational excellence and profitability. This role involves partnering with cross-functional teams, implementing strategic initiatives, and ensuring alignment with financial objectives. The Director will be responsible for key financial metrics and will play a pivotal role in fostering continuous improvement within the merchandising organization.

This position is Hybrid (4 days in office, 1 day remote), based at our corporate headquarters in Raleigh, North Carolina. Flexibility for occasional travel may be required.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Process Development and Optimization: Lead the design, implementation, and continuous improvement of merchandising processes to enhance efficiency, accuracy, and responsiveness to market demands.

• Cross-Functional Leadership: Collaborate with teams across Merchandising, Supply Chain, IT, Finance, and Marketing to ensure seamless execution of merchandising strategies and alignment with business goals.

• Strategic Planning: Develop and execute long-term merchandising process improvement strategies that align with the company’s vision and market trends, ensuring sustainable growth and competitive advantage.

• Continuous Improvement: Support a culture of continuous improvement by identifying opportunities for process enhancements, implementing best practices, and leveraging data-driven insights to inform decision-making.

• Stakeholder Communication: Provide regular updates to senior leadership on process performance, financial impacts, and strategic initiatives.

LEADERSHIP SKILLS:

• Perseverance: Set challenging goals and pursues them with passion, with hope of achieving something greater for themselves and their team

• Relationships: Diffuse high-tension situations comfortably; is a model for others

• Innovate: Create space to discuss new ideas and opportunities and how to bring them to life

• Influence Others: Can back up position with data and facts: Can think of alternative acceptable solutions

• Passion for Customers: Maintain focus on strategic priorities in addition to daily business; Define clear alignment between customer and strategy

QUALIFICATIONS:

• Strong leadership and team management abilities

• Expertise in process development and continuous improvement methodologies

• Advanced analytical skills with the ability to interpret complex data and financial metrics

• Proficiency in project management and strategic planning

• Excellent communication and interpersonal skills

• In-depth knowledge of retail merchandising strategies and financial principles

• Proficiency in Microsoft Office Suite and relevant merchandising software

EDUCATION and EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in business, Supply Chain, Merchandising, or a related field; OR equivalent combination of experience and education. MBA or equivalent advanced degree is a plus.

• 10+ years of experience in merchandising, operations, or a related field, with a proven track record of leading process optimization and driving financial performance.

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