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WAREHOUSE SUPERVISOR

United States Cold Storage
Wilmington, United Statesfull_timeVerifiedPosted 19 May 2025
💰 $65,000/yr($55,000/yr – $65,000/yr)

About the role

 Who We Are: USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

$55,000-$65,000

The Job Details:

•      Provide leadership by efficiently coordinating and executing workflow throughout the warehouse, while prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction in alignment with facility goals.

•      Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture.

•      Advise and participate in employment-related decisions including but not limited to hiring, promoting, and/or terminations.

•      Prioritize, supervise, and direct various warehouse tasks, customer requests, and allocate the necessary labor to fulfill those tasks.

•      Determine if overtime is necessary and seek additional approval from management as needed.

•      Supervise, manage, and respond to incidents, injuries, and near-misses by conducting follow-up investigations and logging reports into the safety tracking system.

•      Participate in the corrective action process and address interpersonal issues for team members as they arise while seeking guidance from upper management and HR when necessary.

•      Supervise and continuously improve labor efficiency through coaching, feedback, and training initiatives.

•      Approve timecards, assist with scheduling, and managing time-off requests.

•      Oversee and conduct performance reviews of team members, ensuring clear and constructive feedback.

•      Oversee, direct, and ensure adherence to good warehousing practices, food safety standards, customer SOPs, and inventory accuracy, while maintaining an inspection-ready facility.

•      Act as a liaison between warehouse staff and other departments to ensure smooth and efficient workflow.

•      Coordinate with shipping and receiving departments to manage truck docks, call trailers in and out, and direct the flow of pallets in and out of storage areas.

•      Perform tasks within the Warehouse Management System (WMS), that track and maintain management decisions including assigning doors, directing tasks, managing inventory, and addressing exceptions.

•      Manage and troubleshoot issues within the warehouse, collaborating with co-workers to resolve challenges efficiently.

•      Act as the escalation point for various matters, resolving issues as needed.

•      Occasionally perform Warehouse Associate and Lead duties as necessary based on business demands.

 

The Job Specifics:

•      Location, Department and Work Hours:  XXXXXX Warehouse Hours Vary

•      Reports To: Managers and Superintendent

•      Travel Amount: May Vary

•      Job Type, EEO, and Job Code: Full Time

 

What We Are Looking For:

  • Education
    Preferred: high school diploma, achieved a GED, or earned the equivalent, 2+ years of College or a minimum of 2-3 years Team Lead/Supervisor experience Required
  • Experience
    Warehouse Supervision and operations, preferably in a food or temperature-controlled environment

•      Radio frequency and other warehouse computer applications including MS Office Suite

•      Detail and customer service oriented.

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Company

United States Cold Storage

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