Regional Commercial Operations Specialist

Prysmian Group is the world leader in the energy and telecom cable systems industry. Each year, the Group manufacturers thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.

We are almost 29.000 employees, across 52 countries. Everyone at Prysmian Group has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.  

Position Summary

The Regional Commercial Operations Specialist is responsible for monitoring the performance of the assigned region, taking action to balance customer allocation, profitability, contractual safety stock levels, and collaborating with functional departments to improve customer service. 

Nature & Scope

Reporting to the Regional Commercial Operations Manager, the Regional Commercial Operations Specialist is accountable for daily and strategic management of regional allocation, pricing and inventory as specified within contractual agreements. The Regional Commercial Operations Specialist primarily works cross-functionally with inside sales, other product team members, engineering, outside sales, supply chain and operations.

Responsibilities:

Coordinate Regional Customer Allocations:

• Work with Regional Sales Team to balance customer allocation versus customer sales and backlog within the allocation cadence/cycle

• As necessary, coordinate with supply chain to keep plant loads balanced

• Provide oversight of customer performance compared to forecast (forecast accuracy) with a strong view of customer’s allocation versus forecasted needs

Manage Regional Pricing & Strategy:

• Understand regional market pricing in a dynamic and changing market and align/balance with business profitability goals (Coordinate with Regional Sales Managers and Product Management)

• Monthly and quarterly maintenance of regional price sheets including regular metal updates as well as occasional raw material increases in accordance with contractual obligations

• Align with Product Team on internal cost management, regional market strategy, and pricing levels

• Communicate impactful market feedback to Product Team as needed

• Provide feedback on regional public power strategy overall and during multi-distributor bid situations

Manage Overall Regional Profitability & Working Capital

• In partnership with Finance and Product Management:

• Create Regional and Customer-Level visibility to monthly/quarterly/annual profitability vs. Management Plan and Last Entry Forecast

• Create financial bridge from actual monthly results vs. forecasted

• Disposition customer specific at-risk and Slow Moving & Obsolete inventory (weekly to monthly)

• Lead internal customer complaint discussions and action accordingly

• Manage customer contract/program requirements:

• Develop streamlined KPI/QBR/SRM reporting and maintain/update reports at agreed upon cadence

• Participation in onsite customer/CP/QBR/SRM meetings as needed

• Partner with Supply Chain to regularly review contractual inventory requirements vs. current inventory status to identify any gaps

• Support Reel Management Program by providing visibility of outstand reels vs. contractual terms to Regional Sales Team

Contract renewal/New Contract Bid Process Leadership

• In coordination with Power Distribution Contract Manager:

• Support bid meetings with relevant internal team members

• Help establish tasks, deadlines, and task owners

• Support RFP award kickoff events

Reporting & Analysis

• Data mine from various sources (SAP, BI, HFA, BO, WebQuery) based on analysis need

• Strong Excel skills necessary with the ability to quickly manipulate and analyze data  

• Will be tasked with actions such as pricing and cost analysis specific to the region/customer/price sheet/etc.

• Become the “the voice of the region” for key internal BU operational meetings (Allocation Committee, SIOP, Forecasting, etc.)

Problem Solving & Cross-Functional Support

• Liaise with Regional Sales Managers, Inside Sales, Supply Chain and Product Management on escalated customer issues

• Translate customer needs into actionable items for cross-funct