Director, Operations - Children's Mercy Kansas

Thanks for your interest in Children's Mercy!

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

 

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview

The Director, Operations provides guidance and oversight for our Overland Park, Kansas campus, manages resources and collaborates with on-site leadership to ensure highest quality, safe, cost-efficient patient care is provided at Children's Mercy Hospital Kansas. Director works collaboratively with departmental and hospital leadership to plan for new and/or expand services, ensure compliance with regulatory guidelines, continuously improve services and practices and supports an inclusive, team-oriented work environment. This director will oversight of Lab, Radiology, Pharmacy, PT/OT, Food Services, EVS, Security, Hearing and Speech as well as Facilities. 

 

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

 

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities

• Provides on-site leadership and guidance in daily operations for assigned departments ensuring alignment to support the organization's mission and strategic priorities.
• Leads the application of evidence for leadership and operations improvements.
• Ensures the personnel, workplace and technology resources are in place to provide the highest quality patient and family care and services.
• Collaborates with organizational leaders and staff to determine and achieve the strategic priorities and tactics supporting the organization's mission and vision.

Qualifications

• Bachelor's Degree and 5-7 years experience in healthcare operations and progressive leadership. 
  • Or Master's Degree Preferred and 3-5 years experience

Benefits at Children's Mercy

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn more about Children’s Mercy benefits.

Remote Work/Work from Home

This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

 

Our commitment to Diversity & In