Senior Principal Site Reliability Engineer

Collaborate with a company committed to shaping the future of site reliability in financial services. Together, let's innovate and accomplish the extraordinary.

As a Senior Principal Site Reliability Engineer at JP Morgan Chase within the CIB Markets Spread Technology LOB, you have proven experience building resilient systems and driving enhancements to deliver market-leading technology. You are a force multiplier at both a line-of-business and firmwide level, and are seen as a thought leader in cross-functional engineering that builds a culture of reliability. 

Job responsibilities

• Develops and implements strategies to enhance the operational efficiency and supportability of large-scale platforms, ensuring seamless integration and minimal downtime.
• Leads initiatives to automate repetitive tasks and processes, reducing manual intervention and increasing system reliability.
• Collaborates with cross-functional teams to identify and address operational inefficiencies, driving continuous improvement in system performance and supportability.
• Partners with stakeholders to align operational strategies with business objectives, ensuring that technical solutions meet organizational needs.
• Designs and delivers software to improve the availability, scalability, latency, and efficiency of complex and large-scale systems
• Influences and creates new designs, architectures, standards, and best practices in support of service level objectives
• Troubleshoots priority incidents, conducts blameless post-mortems, and ensures permanent closure of incidents
• Designs and conducts performance tests and identifies bottlenecks and opportunities for optimization and the capacity demand

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 15+ years applied experience
• 15+ years of experience leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise
• Expert knowledge of software applications and technical processes with considerable depth in more than one technical discipline
• Experience with detecting opportunities to automate, combine, or simplify control points and executing solutions
• Ability to lead ongoing assessments to improve application
• Deepened understanding of using techniques to creative innovative solutions to roadblocks (e.g., design thinking, continuous improvement, rapid prototyping, etc.)
• Deemed an innovator across functions and advises leadership on new technologies and their potential to elevate the firm
• Expertly executes complex and scalable coding frameworks using appropriate software design frameworks

Preferred qualifications, capabilities, and skills

• Advanced Python and/or Java experience
• AWS Associate or Professional level qualifications

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical di