Staff Software Engineer, Bookings
ZocdocAbout the role
<div class="content-intro"><p><strong>Our Mission<br></strong></p> <p><span style="font-weight: 400;">Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.</span></p> <p> </p> <p><span style="font-weight: 400;">Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. </span></p> <p> </p> <p><span style="font-weight: 400;">We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.</span></p> <p> </p></div><p><strong>Your Impact on our Mission</strong></p> <p>As a Staff Software Engineer on Booking, you’ll take ideas from inception to reality by rapidly building prototypes, iterating, and releasing them. You’ll oversee changes to the business logic and user interface of the booking flow to improve the patient experience. You’ll also play a key role in evolving the data representation of appointment booking requests to optimize performance, cost, and stability of the booking system. As a Zocdoc’r, you’ll work with a supportive team of great humans who are funny, intellectually curious, and passionate about giving power back to the patient!</p> <p><strong> </strong></p> <p><strong>You’ll enjoy this role if you are…</strong></p> <ul> <li>Inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers</li> <li>Product-driven with a relentless focus on user needs</li> <li>A fervent champion of engineering fundamentals and enjoys driving adoption of best practices in code health, testing, and maintainability across organizations and teams</li> <li>Passionate about being part of and contributing to diverse and inclusive teams and culture</l
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