Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.

 

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

 

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Job Title:

Advancement Operations Support Specialist

 

Department:

University Advancement

 

College/Division:

General University

 

Primary Job Posting Location:

Macon, GA 31207

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

The Office of University Advancement is seeking applications for an Advancement Operations Support Specialist to join the Advancement Services team. In this role, you will support the fundraising operations of the university. The position is expected to provide a high level of customer service and accuracy, as well as work efficiently and effectively to meet deadlines. If you have experience with database entry, excel spreadsheets, and enjoy repetitive clerical tasks, this may be the opportunity for you!

 

Responsibilities:

The Advancement Operations Support Specialist, under direct supervision, will provide administrative assistance within Advancement Services, University Advancement. Responsibilities include, but are not limited to, the following:

• Operation of the University’s main switchboard

• Processing, acknowledging, and receipting gifts to the University

• Maintaining the accuracy of alumni and donor records within the database

• Data integrity projects

• Scanning and digital archiving

• Providing administrative support to the Director of Advancement Services, as needed

Qualifications:

A high school diploma/GED and two years of administrative support experience to include database entry/management are required. Candidates with higher education, advancement/development, and/or fundraising administrative support experience are highly desirable.

Required Knowledge, Skills, & Abilities:

• Knowledge of database/CRM system; accurate entry and understanding of the inter-relationships of data.

• Ability to use reporting functionality and interpret reports accurately.

• Ability to use Microsoft Outlook/Word/Excel with excellent proficiency.

• Ability to prioritize and balance day to day work load to meet expected gift processing efficiency metrics and project/task deadlines as assigned.

• Exceptional communication (written/verbal) and organizational skills. High level of interpersonal skills to handle sensitive and confidential situations. Demonstrated poise, tact and diplomacy.

Required Software:

• Microsoft Word, Excel

• Outlook/Office 365 Email and Calendar

• Office 365 Applications (Tasks, Teams, etc.)

Preferred Software:

• Office 365 Applications (SharePoint, etc.)

• Slate by Technolutions

 

Background Check Contingencies

• Criminal History Check

Document Attachments:

• Resume

• Cover Letter

• List of three professional references with contact information

 

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