Senior Manager, SpringWorks Program Management

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are looking for an experienced, highly effective Senior Manager, Program Management to lead the core operating cadences, performance management, and cross-team collaboration processes. Reporting to the SpringWorks Senior Director, this role will act as the key leader for SpringWorks implementations and cross-functional program management, helping to build and cultivate a high-performing team of program managers. The Senior Manager will be responsible for creating a seamless implementation process across a suite of workplace solutions, and the ongoing program management of complex initiatives across cross-functional stakeholders. The ideal candidate has a proven track record working in a cross-functional implementation and/or program management role in a high-growth, fast-paced work environment. 

What you'll be doing:

• Program Management:
• Drive and own ongoing programme management of complex initiatives, including project planning, resource allocation, timeline management and cross-functional stakeholder engagement to ensure on-time and on-budget delivery of launches and ongoing cross-functional initiatives with outcomes that delight the customer
• Strong focus on working with cross-functional teams, particularly Product, Engineering and Operations teams, to serve as the operational SME and drive forward the build and delivery of new service areas
• Drive on-time and on-budget delivery of program priorities
• Own the strategic planning and overall success of key programs, alongside stellar day to day execution and delivery with cross-functional partners
• Build and maintain high quality project plans, ensuring adherence to deadlines and deliverables
• Own project progress and deploy strong risk management strategies, including early identification and implementation of effective mitigation strategies 
• Performance Monitoring and Reporting
• Support the set up of scalable processes for program tracking and KPI monitoring
• Drive the tracking and reporting of KPIs across SpringWorks to measure the effectiveness and efficiency of the program and associated priorities
• Build actionable insights to shape program strategy and delivery
• Support in the embedding of a data-driven culture across SpringWorks
• Cross-Functional Collaboration:
• Build strong relationships across other departments, including other SpringWorks teams; Product and Engineering; Sales and Customer Success; Marketing and Legal, amongst others, to ensure seamless program execution and smooth integration of process
• Collaborate with internal stakeholders to identify opportunities for process improvement and optimization.
• This role reports to the Director, SpringWorks Program Operations
• Willing to travel as needed (20-30%)

What success looks like in this role:

• Delivery of cost savings through the execution of cross-functional efficiency programs
• On time, on budget del