Consultant, Business Capability Team Owner (Agile Product Owner - Telematics)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Are you a customer-focused individual who values people? Do you love solving problems with data? Do you enjoy working in a constantly growing, innovation-focused group at the cutting edge of an industry?

 

We're looking for a curious and collaborative thought leader who is able to understand and translate functional business intent into clearly-defined and actionable Technology requirements, and peer with their technology teams to deliver value to our customers.

 

If you're a practiced communicator experienced in negotiation and collaboration, and are passionate to understand and influence how Telematics and data-driven decision-making are improving customer experiences and creating transparency in the Insurance industry, we'd love to hear from you!

Compensation Grade: G4 Payband

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Job Description Summary

Do you want to be a member of a team that aspires to lead business innovation in the insurance and financial services industry? Are you an entrepreneur at heart, able to pivot quickly and be agile in your approach? If you're passionate about fueling growth, driving improvement and solving needs in a way that haven't yet been imagined, then Nationwide's Business Capability Team may be the place for you!

As the Consultant, you will partner with key team members to define the product and journey vision and strategy. This role will be expected to discover, refine, maintain and deliver a product and journey that addresses user needs while creating the right user experience.

You will also be a member of the agile team who serves as the customer proxy for the development team. You will be responsible for working with stakeholders to deliver solutions that meet the desired business outcomes, measured by a set of KPIs. You will have end-to-end accountability for prioritizing and maintaining a holistic product backlog (including new build, enhancement work, technology driven work etc).

Job Description

Key Responsibilities:   

• Partners with key stakeholders to execute on strategic vision/roadmap. Prioritizes and maintains a holistic product backlog including new build, enhancement work and technology driven work. 

• Provides critical input to developers and agile teams serving as the liaison to ensure the business point of view is captured.                    

• Accountable for managing product backload across all work to meet expected delivery outcomes. 

• Where applicable, navigates outside partners to understand their expectations and ideal interactions within Nationwide.  

• Participates in various meetings focused on driving short term outcomes and plans.      

• Understands and connects the impact across Nationwide to ensure solutions meet needs and expectations across the organization.          

• Participates in planning and execution of user acceptance testing, triages issues and works with development team to resolve technically complex issues requiring alignment across multiple business partners and subject areas.

May perform other responsibilities as assigned.   

Reporting Relationships: Reports to AVP. 

Typical Skills and Experiences:   

Education: Bachelors degree in business, IT or related field with advanced degree preferred. 

Experience: Typically, 7 or more years of demonstrated experience in product management, business consulting & analysis, business process analysis and design. Product, business or engineering background is preferred. 

Knowledge, Abilities and Skills: Proven understanding of a broad set of technologies and interactions impacting the end-to-end product. Expert knowledge of insurance pract