Data Analyst

Description

Work from Home (WFH) - Remote work must be performed while residing in California or New Mexico 

CIAT Location: San Diego, CA and Albuquerque, NM 

Reports to: IT Director

Status: Exempt

Employment Type: Full-time

Summary

We are seeking a highly motivated and detail-oriented Data Analyst to join our data-driven team. As a Data Analyst, you will play a crucial role in supporting data-related activities within our institution. You will collaborate with multiple department leaders to collect, analyze, and present data insights that inform decision-making to drive improvements in advertising, student recruitment, student retention, academic performance, compliance, financial optimization, and more. 

 Responsibilities

• Collect, analyze, and report on data from multiple sources to translate complex data into usable information for management team decision-makers
• Perform data cleaning and data transformation as necessary to ensure accurate information is ready for analysis
• Follow institutional data management protocols to ensure data and reports are accurate, secured, and distributed according to institutional policies
• Identify and resolve data discrepancies or inconsistencies to assist with maintaining data quality. Collaborate with employees and department leaders to facilitate data entry resolutions
• Support historical data migration between multiple data sources to ensure an accurate and centralized repository student information
• Automate data collection and reporting processes using SQL, Python, R, or related technologies
• Collaborate with CIAT developers to automate third-party data collection into internal reports
• Using Power BI, or Excel, or related tools, create user-friendly and informative charts, graphs, dashboards, and presentations to share data insights to department leaders
• Prepare regular and ad-hoc reports to support department leaders measuring and monitoring KPIs. Ensure reports are accurate and delivered on time
• Present findings to technical and non-technical audiences in a clear and concise manner
• Collaborate closely with CIAT management team to analyze business operations, support goal setting, and communicate impacts on operational trends
• Monitor the impacts of CIAT policy changes on student enrollment, student retention, student survey feedback, and student performance
• Deploys complex data analysis frameworks to support accreditation, financial aid, and accounting compliance initiatives with minimal oversight
• Applies independent judgment in selecting analytics approaches, integrating data from CIAT’s SIS, LMS, and third-party data sources to inform leadership decision-making
• Acts as primary point of contact for data partners and third-party platforms to support, troubleshoot, and maintain data integration initiatives
• Stay up to date with industry trends and best practices in data analysis. Continuously expand your knowledge and skills in data analytics techniques and tools
• Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met
• Follow communication guidelines to ensure high levels of customer satisfaction and professionalism
• Embody CIAT’s mission, vision, purpose and values

Requirements

• Bachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, or related industry experience 
• Industry certifications in PowerBI, Tableau, or related platform preferred
• Minimum of 2 years of business experience collecting and analyzing data, building reports, or designing dashboards
• Minimum of 2 year of managing and extracting data within CRM platforms such as Microsoft Dynamics or Salesforce.
• Familiarity with data visualization tools, such as PowerBI or Tableau
• Familiarity with programming languages such as SQL or Python for data extraction and analysis
• Strong analytical skills and a passion for working with data
• Eagerness to learn and adapt to new data analysis tools and methodologies
• Strong organizational skills with the proven ability to prioritize and manage multiple tasks and deadlines effectively
• Strong communication skills, both verbal and written, with the ability to effectively convey information and interact with students, colleagues, and others
• Self-motivated with a strong work ethic; dedicated to quality, quantity, results and timeliness
• Demonstrated ability to anticipate needs and exercise independent judgment
• Excellent analytical skills, problem resolution skills and general business acumen