Senior Product Owner

Ready to help us transform healthcare? Bring your true colors to blue. 

What We Need

An energetic Senior Product Owner that will play a key role in bringing new and innovative solutions to fruition across the entire product lifecycle.  This person will support our Commercial & Specialty Product & Benefits business partners and agile delivery teams with a focus on the most impactful outcomes that create value for our customers and organization.

Your Day to Day

• Collaborates with Product Management and Business Stakeholders to understand initiative and epic vision
• Defines and manages features backlogs in support of initiative vision - decomposing epics into features and prioritizing them appropriately
• Understands BCBSMA and Initiative strategy to develop and support feature-level objectives and acceptance criteria
• Understands Enterprise Technology & Corporate Portfolio Funding mechanism to best align features and provide updates on sizing as needed
• Supports development of epic-level leading & lagging indicators to track initiative success
• Accountable for prioritization of user story & feature level backlogs for value stream epics
• Collaborates with team to develop stories (requirements) that are clearly documented with appropriate acceptance criteria    
• Supports lead product owner in development of feature backlogs and acceptance criteria
• Accountable for prioritization of user story backlogs in support of features
• Supports or creates documentation at the feature level for release management, production & operations support
• Participates in appropriate ceremonies for ongoing decomposition & prioritization (e.g., Iteration Planning, Daily Scrum, Iteration Review, Iteration Retrospective)
• Responsible for accepting user stories and features as done and ensuring all acceptance criteria is met
• As the "Voice of the Customer", supports ongoing review and elaboration of features with business stakeholders, including incorporating any changes required to meet critical business, customer, or operational requirements
• Drives story refinement sessions, communicates requirement to team, helps with design decisions and coordinates delivery of dependencies
• Thinks Minimum Viable Product, coupled with continuous improvement
• Supports feature reviews and ensures stakeholders feedback is incorporated into future sprint priorities
• Develops & maintains in Product Ownership / Value Outcome Leadership communities of practice
• Mentors product owners on user story backlog prioritization techniques and associated artifacts
• Mentors business systems analysts on user story elaboration, including primary & ancillary path creation, splitting user stories to ensure atomic requirements

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We’re Looking for:

• High attention to detail including precise and effective stakeholder communication, and proven ability to manage multiple, competing priorities simultaneously
• Demonstrated ability to understand and discuss technical and business concepts, manage tradeoffs, and evaluate opportunistic new ideas with internal and external partners
• Strong facilitation skills with ability to engage audience and drive active participation 
• Track record of adopting agile mindset

The ideal candidate would be:

• Someone with Product Owner experience who can understand, quantify, and document value for key portfolio initiatives
• Understands the end-to-end Healthcare payer product lifecycle including interactions and handoffs between operational teams
• Comfortable with managing strong personalities
• Experienced in managing multiple time-sensitive, complex initiatives, each involving multiple stakeholders and/or external vendors
• Familiar with Agile development methodologies, including the use of Confluence & Jira
• Willing to roll up one's sleeves to get the job done

What You Bring:

• Bachelor’s degree and 5+ years of experience in product or program management, product marketing, business development and/or technology
• Product Owner certification is a plus
• Experience defining and executing against both short and long-term roadmap strategies
• Demonstrated experience supporting projects/products using both traditional waterfall and agile/sprint methodologies.
• BA/BS in computer science/technology or business, or equivalent work experience
• Healthcare experience preferred