Job Description Summary

Continuously increase the value that a Smart Factory digital product or solution delivers to the business throughout its entire lifecycle by understanding, prioritizing, and managing features and improvements based on user feedback and business impact

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Principal Accountabilities:

• Review use case demands and prioritize business requirements with Process Owners and site users

• Quantify expected benefits, ROI, and payback; maintain product and project P&L view

• Convert use cases into structured business requirements and epic/user-story backlogs

• Familiar with DevOps and Agile Way of Working

• Influence make-vs-buy and vendor/tool selection decisions

• Maintain product roadmap, balancing new features, capability requirements at the site/users, and regulatory requirements that may be affected by product

• Define success metrics (OEE, scrap, labor efficiency, etc.) and track benefits post-launch

• Manage and deliver to the change-management plans (training, comms, adoption support)

• Champion user feedback loops; feed insights into backlog grooming

• Manage and govern the product budget (development, licensing, support)

• Govern product budget and licenses, delivering forecasts, cost controls, and contract true-ups

• Serve as point of escalation for product issues that may be impacting business continuity

• Work with DevOps and engineering to plan how use cases/solutions are released

• Use data to make informed decisions about future updates or changes

• Represent the voice of the users/business throughout the deployment process

Education, Experience, and Capabilities Preferred:

• 5+ years leading software or digital products in B2B/industrial settings

• Degree in Computer Science, Computer, Mechanical, Industrial, Chemical or other Engineering background required

• Proven ownership of product P&L, ROI modelling, and roadmap delivery

• Experience running cross-functional teams (engineering, UX, plant operations)

• Excellent customer-engagement and presentation skills

• Clear communicator from shop floor to executive boardroom

• Demonstrated continuous improvement mindset and experience

• Strong data-driven decision-making and cross-functional facilitation capability​

• Demonstrated ability to set clear strategies & guide teams to results

• Strong oral and written communications skills 

• Excellent interpersonal and influencing skills and the ability to function at all levels across multiple organizations.

• Strong influencing skills.

• Attention to detail, high level of initiative and motivation.

• Ability to work in a fast-paced team oriented and matrix work environment.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a compe