Customer Service Representative (Project Manager)

At UFP, our sales positions are the foundation of our business. In these roles, you'll gain a comprehensive understanding of the industry as you pursue a lucrative and rewarding career in sales. We foster a work hard, play hard culture, and believe our customer relationships are the key to our success. If you're passionate about working with customers, have an entrepreneurial spirit, and aren't afraid of hard work, apply now to become part of the UFP family.

The Customer Service Representative is responsible for maintaining relationships with current Single-Family accounts and develops new relationships with potential accounts as well as supports the Account Managers and Sales Manager as needed. Works under the direction of the Field Operations Manager; exercises discretion and judgment on work priority on a regular basis; and a certain degree of creativity and latitude is expected.

Position will be servicing Temple, TX, North Austin, TX and surrounding areas

Principal Duties and Responsibilities

• Services and maintains positive relationships with the current customer base

• Resolves customer problems on a timely basis

• Identifies customer's needs and presents solutions by recommending potential product enhancements or modifications

• Generates new sales by promoting product line to new and existing customers

• Monitors sales market in assigned region

• Prepares various reports as required

• Performs other duties as required

• Project Manage Single Family Framing or Light Commercial Framing when assigned.

Qualifications

• Minimum high school diploma; preferred bachelor's degree

• Minimum of one to three years of experience in construction field management or related area.

• Working knowledge of Microsoft Office including Excel, Word, Outlook and other software for business applications

• Preferred manufacturing background, but not required

• Preferred experience and knowledge of UFP’s organization, culture, and product lines

Benefits Currently Offered to our Employees

• Medical Insurance

• Health Savings Account with Company Contribution

• Dental Insurance

• Vision Insurance

• Basic and Voluntary Life Insurance

• Disability Insurance

• 401(k) plan with Company Match

• Paid Vacation and Holidays

• Stock Purchase Program with Employee Discount

• Education Reimbursement

• Wellness Programs and Challenges

• Other Supplemental Benefits

The Company is an Equal Opportunity Employer.