Medical Records Clerk

Description

Southeastern Cardiology Associates, Southeastern Gastroenterology Associates, and SBD Medical Solutions strive to deliver the best care possible through a team approach. From check-in to check-out, each employee participates in delivering the highest quality of care and attention in the Southeast. Our commitment to our patient is that we will treat them like family.

We are compassionate and considerate. We are passionate about advancements in technology and patient care. We are educators and good listeners. We believe that qualified specialty care is not hard to find. However, we think that embedding a world-class group of specialists within a team that is committed to treating the patient and their loved ones is what truly sets us apart. Our job is not done when the condition is diagnosed and treated appropriately. We consider the mission accomplished when we have treated the problem and our team has communicated effectively with the patient and their loved ones. Above all, we are here to serve our patients and their families. Our team of specialized physicians, mid-levels, nurses, technicians, and staff are committed to providing the highest level of service – this team approach truly sets us apart.

Responsibilities

• Obtain medical records proactively in preparation of patient encounters and in accordance with organizational policies and guidelines 
• Complete incoming and outgoing medical record requests as assigned
• Work in the Fax Inbox reviewing documents, assigning them to the correct patients and staff members, as assigned 
• Communicate with all internal teams regarding medical record needs and requests
• Scan medical record documents into the electronic medical record as assigned 
• Conduct all responsibilities and tasks in compliance with HIPAA standards
• Other duties as assigned

Requirements

Education and Qualifications

• High school diploma or equivalent required 

Job knowledge and skills

• Previous Experience as a Medical Record Clerk or Specialist is preferred
• Clinical knowledge is preferred 
• Medical Terminology knowledge is preferred 
• Detail-Oriented 
• Organized and able to work in a methodical manner 
• Comfortable with high volume of patient encounters and requests 

Corporate Culture Expectations
Demonstrates the office Corporate Culture at all times with colleagues, providers, outside offices/vendors, patients, and patient’s family members. Consistently portrays a positive attitude; excels in individual role while creating a culture of teamwork and cooperation; puts the patient/family first and regularly seek opportunities for self-improvement as well as operational improvement. 

Core Competencies
Approachability, Compassion, Customer Focus, Dealing with Ambiguity, Decision Quality, Ethics & Values, Integrity & Trust, Motivating Others, Peer Relationships, Drive for Results, Listening 

Functional Competencies
Composure, Listening, Organizing, Patience, Problem Solving, Technical Learning, Time Management, Understanding Others