Clinical Technical Assistance Lead ON-CALL (REMOTE ROLE)
ICFAbout the role
CLINICAL TECHNICAL ASSISTANCE LEAD
Position Overview
ICF seeks an experienced Clinical Technical Assistance Lead to support nationwide technical assistance, training, and practice transformation initiatives designed to improve clinical quality, chronic disease outcomes, and the adoption of technology-enabled care models across healthcare organizations. The Clinical TA Lead serves as the senior clinical advisor for assigned projects and is responsible for ensuring the clinical integrity, quality, and relevance of technical assistance, training, tools, and resources. This individual provides subject matter expertise on evidence-based chronic disease management, clinical workflow redesign, practice transformation, quality improvement, and the integration of digital health technologies into care delivery. The successful candidate will have extensive experience working with primary care providers, community health centers, safety-net organizations, and multidisciplinary care teams to implement sustainable clinical and operational improvements.
Key Responsibilities
Serve as the clinical lead for technical assistance, training, and practice transformation activities, ensuring the clinical accuracy and quality of all project deliverables.
Provide direct technical assistance, coaching, consultation, and academic detailing to healthcare organizations, clinical leaders, and care teams.
Lead the development and delivery of webinars, Communities of Practice, peer learning initiatives, workshops, office hours, and other clinical learning activities.
Provide expertise on chronic disease prevention and management, care workflow integration, quality improvement, and evidence-based clinical practices.
Advise healthcare organizations on the adoption and integration of digital health technologies, remote patient monitoring solutions, wearable devices, and patient-generated health data into clinical workflows.
Translate clinical guidelines and emerging best practices into practical tools, resources, and implementation strategies.
Collaborate with multidisciplinary teams to design innovative technical assistance approaches that support organizational change and improved patient outcomes.
Support quality assurance, performance monitoring, and continuous improvement efforts across project activities.
The position can be located remotely.
This on-call, part-time position will work based on project needs.
Minimum Qualifications
- Doctoral degree in medicine, nursing, pharmacy, or a closely related clinical field (MD, DO, DNP, PharmD, or equivalent).
- A Master's degree combined with extensive relevant clinical technical assistance experience will also be considered.
- Minimum seven (7) years of clinical practice or clinical program experience, including direct experience supporting chronic disease management in primary care, community health, or other healthcare settings.
- Minimum five (5) years of experience providing clinical technical assistance, quality improvement support, practice transformation assistance, or provider education to healthcare organizations.
Additional Qualifications
- Experience supporting the implementation of technology-enabled care models, including remote monitoring tools, patient-generated health data, wearable technologies, or related digital health solutions.
- Demonstrated experience developing and delivering clinical training, technical assistance, coaching, or professional education programs.
- Strong communication, facilitation, and stakeholder engagement skills.
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