Custodial Quality Assurance Manager

Ensure consistency across the portfolio in service and production. Analyze and report findings obtained from QR readers, and ABM SITE inspection tool. Provide ongoing training of all ABM Technology platform.

 

2025 Benefits

ABM Employee Benefits | Staff & Management

 

Essential Functions:

Conduct Quality Control Inspections

Oversee and ensure Compliance Audits

Interact with client on the Client Satisfaction Feedback and any Validated Client Complaints

Maintain Inspection Reports from ABM’s SITE system

Provide client with Key Performance Indicators as per contractually agreed upon

Compile and present client with Quality Assurance reports and updates

MINIMUM REQUIREMENTS

· GED or High school diploma required

· Associate degree or higher preferred

· Ability to interact with all levels of organizations

· Excellent presentation, communication and writing skills

· High energy level and enthusiastic

· Proficient in Microsoft Office

· Comfortable with having flexible hours

· Strong analytical and organizational skills

· Ability to work in a team environment

· Sense of urgency to complete tasks and meet deadlines; self-directed

· Ability to handle confidential information

· Ability to handle multi-faceted jobs with completing normal duties

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation

 

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.  ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606.  We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers.  ABM does not accept unsolicited resumes.   For more information, visit www.abm.com.