Monitor Technician, Full-Time (Nights) - Centralized Telemetry

Overview

At Houston Methodist, the Monitor Technician position is responsible for performing accurate EKG rhythm interpretation and other in electrocardiography functions that support the interprofessional healthcare team in delivering high quality, cost-effective care. This position maintains competency in electrocardiography (EKG), monitoring/computer skills, and pulse oximetry (SpO2) as appropriate. The Monitor Technician position employs effective, prompt communication throughout the hospital complex and provides direct patient care by performing patient preparation for monitoring

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Displays cultural humility, diversity, equity and inclusion principles

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Promotes to a positive work environment with the interprofessional care team to achieve optimal department results. Collaborates with all members of the patient care team by actively communicating and reporting pertinent patient care information and data in a comprehensive manner. Communication to promote both work efforts and problem resolution is clear, and professional.

• Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution.

• Conducts self in a manner that is congruent with cultural diversity, equity, and inclusion principles. Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

• Provides direct patient care by performing patient preparation for monitoring.

• Organizes workload, utilizing all available work time by assisting others and performing additional tasks.

• Receives information from various sources that is assimilated and communicated in an accurate, timely and effective manner.

• Demonstrates progressive skills through peer-to-peer accountability towards improving department score for patient satisfaction.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Accurately demonstrates EKG rhythm interpretation. As appropriate, monitors O2 sats, understanding parameters when to call a nurse.

• Promotes quality patient care by vigilant identification of changes or abnormalities in EKG morphology. Takes corrective action or communicates immediately, when appropriate, to proper personnel.

• Provides and accurately processes documents, quality data, and related centralized telemetry monitor (CTM) records.

• Ensures all patient care equipment has had QC performed as required, is in safe working order prior to use and documents findings accordingly. Reports any malfunctions to management and regularly practices preventive maintenance procedures; calls for service if needed.

• Reports ¿near misses¿ and inputs errors promptly into TAPS to improve processes and identify trends. Contributes to identification of corrective action and improvement activities and contributes to meeting department and hospital targets for quality and safety

FINANCE ESSEN