Senior Commercial Multiline Underwriter Specialist

SUMMARY

Develops and manages agency relationships including the development of new business and retention of existing multiline business in a region or territory. Reviews, analyzes, approves or rejects complex multiline business within letter of authority.  Serve as liaison with company personnel regarding company business opportunities and problem resolution. Responsible for assisting in establishing the territory’s or region’s overall agency plan.

RESPONSIBILITIES/TASKS:

• Determines underwriting eligibility for prospective policyholders and develops appropriate pricing for new business, renewals, and endorsements.
• Analyzes and reviews prospective accounts for insurability 
• Develops and manages agency relationships.
• Develops agency plans in cooperation with other staff.
• Addresses agents’ and policyholders’ concerns/needs.
• Responsible for development of new business, profitability and retention of existing multiline business in a given territory or region.
• Explains and emphasizes benefit of multiline products and services to customers.
• Works with all internal departments to resolve problems and maintain company relations.
• Participates as necessary on special committees and task forces.
• Interprets and develops territory reports which reflect the status of the territory.
• Participates in promotional plans for both company and agent activities
• Analyzes and reviews production and loss information for agents, determines exposure and proper pricing to develop corrective action plans as needed to correct poor performance. .
• Prepares periodic reports as requested.
• Manages territory or region under close supervision.
• Researches and coordinates responses to agents, policyholders and regulatory entities.
• Reviews loss trends and develops action plans to correct problem areas.
• Gathers competitive and product information from the field.
• Represents company at trade associations and exhibits to promote corporate product.
• Develops a strong relationship and partnership with the claims department.
• Negotiates and develops consultative agreements with specified agents.
• Develops and plans schedule for account service plans with claims, loss control, premium audit, and other departments as needed.
• Provides input for agency advisory council meetings.
• Provides information for and participates in rate review process.
• Independent management of a field region or territory.
• Assists in the development of regional goals.
• Presents at annual staff meetings
• Demonstrates leadership in the Business Development Consultant responsibilities.
• Coordinates special projects of behalf of Regional Manager, as assigned.
• Provides training sessions for team, other Business Development Consultants, other business units, agents and policyholders as required.
• Mentors other team members by providing guidance, advice, encouragement, and motivation employees in their daily efforts.
• Acts as back-up for Regional Manager.
• Serves as technical expert or regional advisor for region or territory.

This position description identifies the responsibilities and tasks typically associated with the performance of the position.  Other relevant essential functions may be required.

EMPLOYMENT QUALIFICATIONS:

EDUCATION:   

Bachelor’s degree in marketing, insurance or related field.  Combinations of relevant education and experience may be considered in lieu of a degree. Continuous learning required, as defined by the Company’s learning philosophy. Certification, or progress toward, highly preferred and encouraged. MBA or other advanced degree is preferred. 

EXPERIENCE: 

A minimum of seven to ten years experience in an insurance organization with demonstrated technical knowledge in one or more of the following areas: underwriting, marketing, loss prevention, auditing or similar knowledge that provide the necessary skills and abilities.  Workers compensation or P&C insurance experience required. Management experience preferred.

SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:

• Ability to exercise advanced judgment skills in evaluating and determining the proper pricing for prospective policyholders using corporate underwriting guidelines by accepting or rejecting risks for the purposes of issuing workers’ compensation insurance coverage.
• Ability to manage agency relationships and demonstrated ability to make sound underwriting decisions.
• Ability to calculate expected pricing, dividends, and premium quotations for agents and policyholders.
• Ability to analyze territory or region in order to identify probl