Retail Services Coordinator

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY
Works under minimum supervision to provide optimized resource utilization and enhanced operational efficiency in our campus retail outlets. This job combines the responsibilities of a cashier, retail associate and inventory associate to ensure seamless operations, effective inventory management, and exceptional customer service. 

This position is on-site.  We have two university stores and one gift shop.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or equivalent 
   

• Experience
  1 year of experience working on computers using inventory management systems and Microsoft Outlook, Word, and Excel products 
   

• Licenses and Certifications
  Valid Texas driver's license Upon Hire 
   

Preferred

• Experience
  Previous experience in retail, cashiering, storekeeping, or merchandising preferred. 
  
  JOB DUTIES
• Greets customers and provide excellent customer service.
• Processes cash, credit, and debit transactions accurately and efficiently.
• Receives and checks cash drawer for correctness at beginning and end of shift; takes cash register reading; places money and cash tape into bank deposit bag; turns in daily receipts to supervisor.
• Maintains a clean and organized checkout area.
• Addresses customer inquiries and resolve issues promptly.
• Monitors and manage stock levels to ensure optimal inventory.
• Reorders products and handle stockouts in real-time.
• Receives and processes inventory shipments.
• Conducts regular inventory audits to maintain accuracy.
• Addresses inventory discrepancies and pricing errors promptly
• Performs lifting tasks such as moving and restocking inventory items.
• Ensures products are effectively presented and promoted to customers.
• Sets up attractive and strategic product displays.
• Rotates stock to maintain product freshness and appeal.
• Implements pricing strategies and manage product promotions.
• Adapts quickly to changing operational needs without relying on multiple team members.
• Maintains a flexible and agile approach to respond to fluctuating customer demands.
• Checks incoming shipments against bills of lading and