C.N.A Assistant Program Operations Manager - RCA416

Residential C.N.A Assistant Program Operations Manager -Full Time Evenings

Pay $24.25 / Hourly

Schedule: Saturday, Tuesday, Wednesday and Thursday 1pm-11pm

Come grow with us and find your path to Opportunity!!

People Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community.

Our Residential Program is looking for highly motivated individuals to join our team as Assistant Program Operations Managers. This position will serve as a management team member responsible for assisting the Program Operations Manager in the overall functioning of assigned residential site(s).

INDIVIDUAL RELATED FUNCTIONS:

• Ensure all physical, emotional, and medical needs of the individuals are met on a daily basis.
• Assist in the development and implementation of Individual Service Plans and Behavior Support Plans for individuals in assigned sites.
• Ensure all Human Rights are being honored and monitored with the Human Rights Coordinator and Officers.
• Assist in the development of the individual training programs in self-help skills, social aptitude, behavior management, leisure time use, and advocacy; promote individual choice, empowerment, and dignity; and secure consultant services when necessary.
• Assist in the coordination of individuals in relocation, including promoting individual preference in selection of housing and housemates.
• Assist in the coordination of assigned individual vacations through their personal preference and financial resources.
• Provide Direct Care functions as needed.
• Assist in maintaining financial records and confidential files for individuals residing in assigned sites.
• Act as a professional liaison between People Incorporated and the individuals’ family and guardians and any other stakeholders.
• May be required to use personal vehicle for work purposes.
• For LPNs, RNs, CNAs position,
  • Assist in the planning and management of the individuals’ medical care.

STAFF DEVELOPMENT RELATED FUNCTIONS:

• Assist in ensuring assigned staff are oriented and trained for all individual concerns as needed.
• Participate and ensure house meetings are conducted to increase individual empowerment, choice, pride, and ownership.
• Provide ongoing feedback to staff on a consistent basis.
• Address staff performance concerns in a timely fashion with guidance from the Program Operations Manager.
• Provide role modeling, guidance, and direction of the Positive Behavior Support model through observation and feedback to staff with guidance from the POM and Clinical Support Division.
• Assist in interviewing prospective employees, and coordinate interviews with individuals to facilitate their input in staff selection as needed.

COMPLIANCE RELATED FUNCTIONS:

• Assist in self-preservation testing and ensure that periodic fire drills are conducted for each individual and/or site.
• Assist in ensuring licensing compliance for assigned sites by reviewing and implementing, if necessary, Department of Developmental Services goals and standards.
• Assist in serving as liaison to licensing agents for routine scheduling and the survey/certification process, and to landlords and governmental agencies, to promote and facilitate individual involvement.
• Assist in conducting the QA assessment tool monthly as needed.
• Assist in providing oversight of MAP implementation, training and compliance, familiarity with regulations and updates.
• Conduct staff training pursuant to Agency and MAP policy and procedure to ensure Agency and division compliance.
• Participate in all staff meetings and required training sessions, including in-service training, as scheduled.
• Maintain all program and Agency required trainings.

ADMINISTRATIVE RELATED FUNCTIONS:

• Assist in providing oversight of staff time management, coverage, and overtime.
• Conduct staff meetings on a monthly basis or as needed.
• Provide reports and program information as directed, including coordinating the collating and forwarding of documents to associate departments and agencies.
• Assist in communicating with guardians and families.
• Acts as Interim Program Operations Manager in the absence of Program Operations Manager.
• Serve as on-call supervisor during on-shift hours, including nights and weekends