Director, HRBP - Sales & GTM

Job Description

We are seeking a visionary and strategic Director of HR Business Partnering to join our innovative AI-first customer service software SaaS company. Reporting to the VP, HR Business Partnering for GTM and Sales, this role is crucial in designing and delivering global HR strategies that will drive outcomes aligned with our business objectives, cultivating a high-performance culture, and enhancing organizational effectiveness across diverse international markets.

The ideal candidate will have a robust background in HR business partnering, with a comprehensive understanding of global HR practices and the ability to influence and drive change at the highest levels of the organization. As a key member of the HR Business Partnering team, you will play a critical role in shaping the future of our company while enhancing the overall employee experience.

Senior HR Business Partnering experience for an Executive Sales Leadership team is essential, please make sure this stands out on your resume.

Key Responsibilities

• Strategic Leadership: Lead the development and execution of innovative HR strategies that align with the company’s long-term business objectives, ensuring that HR initiatives are integrated into the overall business strategy.

• Executive Partnership: Serve as a strategic partner and coach to the executive leadership team, providing insights and recommendations that drive organizational effectiveness and foster a culture of performance and accountability.

• Global Workforce Strategy: Oversee global workforce planning initiatives for your functions, ensuring that the organization has the right talent in place to meet current and future business needs. Analyze global workforce trends and devise strategies to address talent gaps and optimize resource allocation across all locations.

• Organizational Transformation: Drive organizational design and transformation initiatives that enhance operational efficiency and agility, ensuring alignment with business goals and fostering a culture of innovation and performance.

• Leadership Development: Champion organizational development initiatives that promote leadership capabilities, team effectiveness, and a culture of continuous learning. Implement comprehensive leadership development programs that prepare leaders for future challenges.

• Global HR leadership: Ensure the effective delivery of global HR strategies across multiple locations, collaborating with regional HR Business Partnering teams to ensure compliance with local labor laws while maintaining a cohesive and integrated global HR framework.

• Talent Acceleration: Spearhead talent acquisition, development, and retention strategies that build a high-performing workforce. Lead succession planning efforts and advocate for leadership development initiatives to ensure a robust talent pipeline

• Employee Experience: Cultivate an inclusive and engaging workplace culture by developing programs that enhance employee productivity, collaboration, and innovation, ultimately driving retention and satisfaction in collaboration with our Talent & Culture teams. 

• Performance Optimization: Lead the implementation of performance management systems that facilitate continuous feedback, goal alignment, and professional development, ensuring that performance metrics align with business objectives.

• Change Management: Provide strategic HR guidance during organizational change initiatives, ensuring effective communication and support for leaders throughout transitions.

• Data-Driven Decision Making: Leverage HR analytics to inform strategic decision-making and evaluate the effectiveness of HR initiatives, providing actionable insights to the executive team on workforce trends and challenges.

• Cross-Functional Collaboration: Collaborate with regional HR teams and centers of expertise (such as talent acquisition, talent acceleration, and employee relations) to deliver comprehensive HR solutions that meet the evolving needs of the business.

What You’ll Bring

• Experience: A minimum of 15 years of progressive HR experience, with at least 5 years in a leadership role focused on strategic HR business partnering in a SaaS or technology-driven environment.

• Experience: Significant experience in business partnering to a Sales organisation.

• Education: A bachelor’s degree in Human Resources, Business Administration, or a related field is required; a master’s degree in Human Resource