Team Lead Customs Delivery

Think Global, Work Local with Maersk Customs Service!

Are you ready to be part of an organization on an industry-defining transformation journey that will change the world?

Maersk, a global leader in logistics, is on a journey to transform the logistics industry and Customs Services is at the heart of this integrator strategy.  With end-to-end customs visibility, Maersk Customs Services, offer global reach and local expertise to help customers navigate customs processes, and seamlessly coordinate their supply chains, ensuring the timely movement of goods.

To work at Maersk Customs Services is to work with the world. With over 60,000 unique customers, actively trading in 139 countries worldwide with a global delivery network spread across 113 countries, you will be working in a truly international environment.

Our end-to-end logistics services is constantly improving and with that our growing suite of digital solutions as well, which you can use to your benefit as part of our team in Customs Services.

Find yourself welcome in our diverse and inclusive culture, working alongside a team of more than 2,200 trade and customs experts around the world, where you are valued for who you are and rewarded for what you bring.

Are you ready to be a part of this?

We are seeking a highly motivated and experienced Customs Team Lead to join our team at Maersk Customs Services in Schiphol, Netherlands. As a Customs Team Lead, you will be responsible for leading a team of customs professionals and overseeing the customs clearance process for our clients. This includes ensuring compliance with all relevant laws and regulations, managing the tea's workload, and maintaining strong relationships with clients and stakeholders.

Your role:

Listed below are some of the key responsibilities of this role. However, we work in an Agile environment, making this a superb opportunity for you to carve this role for yourself!

• Lead a team of customs professionals, providing guidance and support to ensure successful customs clearance outcomes for clients.
• Oversee the customs clearance process, ensuring compliance with all relevant laws and regulations, including but not limited to: customs regulations, trade compliance, and safety and security regulations.
• Manage the team's workload, allocating tasks and resources effectively to meet client needs and deadlines.
• Collaborate with clients and stakeholders to ensure timely and accurate customs clearance, addressing any issues or concerns that may arise.
• Develop and implement process improvements to increase efficiency and productivity, while maintaining a high level of quality and compliance.
• Provide training and coaching to team members to enhance their knowledge and skills in customs clearance and compliance.
• Monitor and report on key performance indicators (KPIs) to measure team performance and identify areas for improvement.
• Ensure that all team members are aware of and adhere to KGH's policies and procedures, as well as relevant industry standards and regulations.
• Foster a positive and inclusive team culture, promoting collaboration, respect, and open communication.

Who are we looking for?

While reading the following list, please consider that we value your whole skill set and expertise more than a list of “must haves”.  If you believe you can aspire to this role, get in touch, even if you don’t currently have everything listed – let’s talk!

• Qualification in a relevant field, such as logistics, customs, or supply chain management is an asset
• Established experience in a customs-related role, with a minimum of 2 years in a leadership or supervisory position.
• Strong knowledge of customs regulations, trade compliance, and safety and security regulations.
• Proven track record of leading high-performing teams and achieving successful customs clearance outcomes.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
• Strong analytical and problem-solving skills, with the ability to identify and implement process improvements.
• Ability to work in a fast-paced environment, managing multiple tasks and deadlines.
• Strong attention to detail and a focus on quality and compliance.
• Proficiency in Microsoft Office and customs clearance software.
• Fluency in English and Dutch, with the ability to communicate effectively with a diverse team and client base.

We Offer:

• A competitive salary and benefits package.
• Opportunities for professional growth and development.