Facility

Cape Fear Valley Medical Center

Location

Fayetteville, North Carolina

Department

EPIC

Job Family

Information Technology

Work Shift

Days (United States of America)

Summary

Formulate and define system scope and objectives through research and fact-finding combined with an understanding of the applications used by the health system. Define end-user requirements and procedures prior to the implementation of their application areas. Identify problems and learn specific input and output requirements. Prepare workflow charts and diagrams to specify operations to be performed by equipment, computer programs as well as operations to be performed by personnel in using the system. May prepare time and cost estimates for completing projects. May direct and coordinate work of others to develop, test, install and modify programs.

Major Job Functions

The following is a summary of the major essential functions of this job.  The incumbent may perform other duties, both major and minor, that are not mentioned below.  In addition, specific functions may change from time to time:

• Act as primary support contact for the application’s end-users

• Develop operational need to set the direction of the organization’s workflows

• Work closely with different divisional/functional heads within the organization to determine their information needs and problems

• Guide workflow design, building and testing the system and analyzing other technical issues

• Lead small to medium projects requiring clinical systems involvement

• Prepare general system flowcharts for present and proposed systems that portray the movement of work through the organizational elements

• Confer with management and advise status and progress of studies being conducted

• Maintain documentation of assigned projects and/or systems

• Provide assistance and training to end-user staff

• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training: 

• High School Diploma or equivalent required

• Associate’s degree in nursing, IT related or Healthcare related field required OR 4 years of IT related experience required

• Nursing candidates – Current Registered Nurse license in North Carolina required

• Candidates must take Epic exam and pass/qualify prior to being considered for this position

• Obtain Epic certification in required applications within 3 months of training

Work Experience: 

• 2 years of information technology work experience in healthcare or relative operational experience required

• 1 year Epic experience preferred

Knowledge, Skills, and Abilities Required: 

• Flexibility with respect to changing end-users needs

• Ability and willingness to see things in an open-minded way, examining ideas from all angles

• Communicate information clearly and concisely

• Ability to use a computer effectively, type and take good notes

• Good organizational and planning skills are required

• Ability to manage and motivate people

• Ability to resolve problems and conflicts effectively

• Ability to think logically

• Even temperament and be able to work well with people

• Tactful, diplomatic, patient, and objective

• Ability to work within strict time constraints and be able to prioritize and manage multiple projects

• Familiarity with Microsoft Office and Microsoft Project is preferred

Physical Requirements: 

• On-call support is required for this position

• Required flight travel to Verona, Wisconsin

• Hearing and verbal ability to interact professionally with staff, managers and vendors

• Visual acuity to deal with CRTs and printouts

• Manual dexterity to use standard keyboards

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity