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Principal Product Manager - Fashion CX (all gender) 12 Months FTC
ZalandoGermanyfull_timeVerifiedPosted 13 May 2025
About the role
<p><u><b>This role is for 12 months fixed term</b></u></p><p></p><p><span>As part of the Fashion Propositions Customer Experience Department, we are seeking a dynamic and experienced product professional to join as Principal Product Manager for the Fashion assortment.</span></p><p></p><p><span>The Fashion Proposition Customer Experience Department is dedicated to crafting exceptional experiences that address the unique needs of customers shopping Zalando’s Young Fashion, Modern, Streetwear, and Premium assortments. As the Principal Product Manager, you will define and lead the development of core features and capabilities, further enhancing and personalizing the shopping journey for Zalando’s largest customer base.</span></p><p></p><h1><b>WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)</b></h1><ul><li><p><span>Develop a comprehensive product strategy & vision (1-2 years) for the Fashion Proposition, and be the accountable leader for shaping an actionable roadmap and executing on it with a high degree of autonomy, transparency, and resilience. </span></p></li><li><p><span>Drive the end-to-end product development lifecycle, from discovery to Execution, including defining problems, sizing the opportunity, identifying the best solution, coordinating product design and development efforts, supporting user testing, and ensuring successful product delivery. </span></p></li><li><p><span>You will collaborate closely with the Platform Product Managers (ZCP) and Propositions PMs to identify common customer needs that you can turn into scalable capabilities. </span></p></li><li><p><span>Use data-driven insights to identify areas for improvement, drive product optimizations, and report on the effectiveness of implemented strategies. You analyze trends and customer feedback to identify market leading opportunities and act as a thought leader for technology driven innovation for your Domain.</span></p></li><li><p><span>You will act as the key Product counterpart for the Engineering, Design and Analytics teams in your domain, providing thought leadership on product methodology and best practice ways of working. </span></p></li><li><p><span>Collaborate effectively to ensure alignment, obtain buy-in, and drive successful implementation of product initiatives across multiple teams, disciplines and individuals. Engage with product leads from various departments within the organization, influencing their roadmaps to achieve collective success.</span></p></li><li><p><span>Regularly communicate updates, progress, and outcomes to key stakeholders, including senior leadership, department heads, and cross-functional teams. Present findings, recommendations, and business cases to gain support and secure necessary resources for product initiatives. </span></p></li></ul><p></p><h1><b>WE'D LOVE TO MEET YOU IF</b></h1><ul><li><p>Product methods & tools<span>: Several years of Product Management experience, leading the development of customer facing products in a cross-functional team set up. Thought leader with a strong understanding of product methods and tools as well as quantitative and qualitative analytical approaches </span></p></li><li><p>Product Vision & Strategy: <span>You are able to set and explain a product vision, driving the product strategy forward across multiple product teams and bring a proven track record in managing the end-to-end product life cycle. You have the ability to translate that vision and your ideas for any audience, through well-crafted strategic documents, thorough requirements, and clear communication with stakeholders.</span></p></li><li><p>Customer mindset<span>: You are a natural problem-solver and are experienced with understanding customer needs and turning them into remarkable products that solve meaningful customer and partner problems while delivering business impact. </span></p></li><li><p>Technical Acumen<span>: Experience in transforming customer and partner needs into technology products at scale (from idea generation to solution design and <span>implementation/execution)</span> gained in a highly technical environment </span></p></li><li><p>Collaboration: <span>You are an empathetic, egoless and passionate team player and collaborator with a track record of leading cross functional teams through influence, not hierarchy, who can excite others to contribute to innovate and improve customer experience. </span></p></li><li><p>Communication: <span>Ability to transform distributed information into written narratives to inform decision-making paired with bar-raising storytelling capabilities. Excellent verbal communication to large and diverse audiences, up to the executive team</span></p></li><li><p>Analytical acumen:<span> You are an analytical mind, with the expertise to evaluate quantitative and qualitative data, and draw insights to make informed product decisions by defining success criteria and measuring the impact of the product. You excel in gathering and analyzing customer insights
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