Account Manager (Military or Law Enforcement Experience Required)

Account Manager (Military or Law Enforcement Experience Required)

• Monday-Friday

Job Requirements:

Must have military or police background

This is the SSA role (Minimum Security Requirements):

A Site Security Associate (SSA) works under the supervision of the site’s Site Security Officer (SSO) and performs many of the day-to-day site security responsibilities as outlined in the  sites Minimum Security Requirements (MSR) document. 

 

The SSA is at the site to assist the SSO with the day-to-day security responsibilities delineated in the MSR. It is at the discretion of the SSO which duties will be delegated to the SSA. 

 

Listed below are the typical responsibilities that are delegated to the SSA: 

A. Maintain the Electronic Security Systems (e.g., PACS, IDS if applicable, and VSS) operability) 

B. Issue Access Control Badges and input into S2 

C. Perform the role of the GetAccess registrar 

D. Perform PACS testing and maintenance 

E. Ensure site adherence to security SOPs 

F. Perform vendor management for security services 

G. Conduct new colleague, contractor and/or visitor orientation 

H. Provide quarterly security awareness training materials for all staff 

I. Perform security liaison with building management/security, if appropriate, and local law enforcement 

J. Maintain site security budget management 

K. Maintain the site’s security related requirements in Tririga

L. Assist SSO with annual Site Security Plan update

 

The SSA may be a colleague or contractor. If a contractor, the SSA may not serve as Global Security’s primary security contact at the site for the following issues, which are reserved primarily for the SSO and can be delegated to the SSA, as needed:

 

A. Incidents or crisis events 

B. In support of investigation activity 

C. In support of Executive Protection Planning involving the site 

D. Oversee the implementation of recommendations after site security assessments by Global Security Role and Responsibilities 

 

ESSENTIAL FUNCTIONS

•  Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports as required.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
• As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
• May perform the duties of a Security Officer in accord with post orders and company policy.

 

Education/Experience:  High School Diploma or G.E.D. and 2 years of related experience, or an an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 2 years of experience in retail preferred. 

Competencies (as demonstrated through experience, training, and/or testing):

• May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.
• Knowledge of security operations with an emphasis on patrol, inspection and response services.
• Knowledge of supervisory practices and procedures.
• Ability to provide positive direction and motivate performance.
• Understanding of a variety of security a