Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Enterprise Infrastructure Manager Sr ( Infrastructure as Code Automation Sr Manager) within PNC's Technology organization, you will be based in Pittsburgh, PA or Phoenix, AZ. Dallas, TX, Cleveland, OH and Birmingham, AL are also open to consideration.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Position Summary:
We are seeking a strategic and technically adept leader to serve as the Enterprise Infrastructure Manager Sr (Infrastructure as Code Automation Sr Manager). This hybrid role combines operational leadership of the Infrastructure as a Service automation team with product ownership of automation as service to the Data Center Infrastructure, Data Center Network, and Remote Network teams. The ideal candidate will have architectural and hands-on experience with automating infrastructure provisioning, configuration, observability, and decommissioning.

Key Responsibilities:
Strategic Leadership & Vision
Define and own the Infrastructure as Code (IaC) strategy and roadmap, aligning automation capabilities with enterprise infrastructure, network, and platform objectives.
Establish automation as a service as a formal product offering for Data Center Infrastructure, Data Center Network, and Remote Network teams.
Serve as a thought leader for infrastructure automation, standardization, and cloud-adjacent practices across on-prem and remote environments.
Product Ownership & Service Management
Act as product owner for IaC platforms, toolchains, and services, managing backlog, prioritization, and feature delivery based on consumer team needs.
Define and maintain service catalogs, APIs, modules, and reusable blueprints that enable self-service provisioning and lifecycle management.
Partner with infrastructure and network stakeholders to translate requirements into scalable, automated solutions.
Infrastructure Automation & Architecture
Lead the design and evolution of automation architectures supporting provisioning, configuration, observability, compliance, and decommissioning.
Ensure IaC solutions adhere to secure-by-design, policy-as-code, and compliance-as-code principles.
Drive standardization of patterns, modules, and pipelines across infrastructure domains.

Operational Leadership
Lead and develop the Infrastructure as a Service (IaaS) automation team, setting clear goals, performance expectations, and development plans.
Oversee day-to-day operations, including platform reliability, backlog execution, and operational readiness.
Establish and monitor SLAs, SLOs, and operational metrics for automation services.

Platform Reliability, Observability & Lifecycle Management
Ensure automation supports full infrastructure lifecycle management, including onboarding, scaling, change, and retirement.
Integrate observability and telemetry into automated workflows to enable proactive monitoring and remediation.
Continuously improve resiliency, scalability, and efficiency of automated platforms.

Governance, Risk & Compliance
Define and enforce IaC standards, guardrails, and governance models.
Partner with security, risk, and compliance teams to embed controls into automated workflows.
Ensure change management and auditability are integral to automation processes.

Cross‑Functional Collaboration
Collaborate closely with infrastructure engineering, network engineering, security, platform, and operations teams.
Act as an escalation point and trusted advisor on automation-related design and delivery decisions.
Influence enterprise roadmaps and architecture forums with automation-driven insights.

Talent Development & Culture
Build a high-performing team culture focused on engineering excellence, automation-first thinking, and continuous improvement.
Mentor engineers on DevOps, IaC best practices, and modern infrastructure engineering techniques.
Attract, develop, and retain top automation and infrastructure engineering talent.

Continuous Improvement & Innovation
Evaluate and adopt emerging tools, frameworks, and practices in IaC, configuration management, and infrastructure automation.
Drive continuous improvement through metrics, feedback, and retrospectives.<