Administrative Assistant

Description

WARE is one of the nation’s largest and most expansive boiler rental, service, education, and training companies. A family-owned business founded in 1952, WARE has experienced continual growth for over 70 years. The company culture strongly rooted in service, growth and generosity sets it apart, with these core values serving as the foundation of the company’s success.

Steam power plays a significant role in the daily operations of many large economic sectors, such as health care, education, food, and petrochemical among others, poising WARE for expansive growth for years to come.

WARE is seeking a warm, friendly, highly-organized and detail-oriented Administrative Assistant to serve our customers, visitors, and employees, keeping our organization’s values and culture front-and-center in all interactions.

This dynamic position requires empathy, strong communication skills, excellent problem-solving abilities, and the ability to work well under pressure with a calm and reassuring demeanor. The Administrative Assistant is a key resource for everyone in the organization, possessing the ability to pivot and quickly respond to needs and questions with a positive attitude and “I’m here to help!” mentality. 

This position requires a commitment to professionalism and service-oriented thinking. A strong working knowledge of office software and the ability to adapt to new technologies are critical for success.

Responsibilities:

· Answer all incoming customer phone calls with a sense of urgency via multi-line phone system, warmly and promptly responding with information, assistance, and/or directing calls to the appropriate person or department

· Greet visitors with a spirit of hospitality and joy

· Ensure the office is “guest-ready” at all times – neat and welcoming in appearance

· Provide office operations support, including mail distribution, meeting coordination, ordering and maintaining inventory of office supplies and equipment, assisting with travel arrangements, as well as other tasks

· Provide event assistance, including internal company events, off-site meetings, or team-building activities

· Execute employee life-event recognition programs

· Develop and update internal office procedures, manuals, and checklists

· Implement improvements to administrative workflows to enhance efficiency and reduce redundancy

· Perform other duties as requested 

 Details:

· Full time, hourly, in-office position (Monday-Friday, 8am-5pm), $24-$26/hr.

· Paid vacation and holidays

· Health, dental, vision, life, and disability insurance

· Christmas bonus

· Opportunity for profit sharing

· 401(k) with company match

Requirements

· High School Diploma or GED equivalent with 5+ years full-time experience in an office administrative position

· Possess a team-oriented approach, and joy-filled, service-oriented spirit

· Demonstrate high levels of integrity, discretion, and the ability to use higher judgment when needed, maintaining appropriate confidentiality as required

· Excellent interpersonal skills with ability to build relationships internally and externally

· Strong organizational skills with proven ability to multi-task and own the details

· Tech-savvy, adaptable to new software and programs

· Resourceful and decisive team-player, with healthy confidence in personal abilities

· Proficient in Microsoft Office and working online