Quality Assurance Supervisor

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years, and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are on a journey of continuous growth – now looking for our next star – a passionate Quality Supervisor. This position reports to the General Manager) and will work in Limerick, Pennsylvania.

About the position

As Quality Assurance Supervisor of the Limerick team, you will be involved in supporting and leading quality and continuous improvement initiatives, ensuring that customer requirements and expectations have been accurately identified and that the organization is meeting or exceeding customer expectations.  

Your Main Responsibilities

• Promote quality achievement and performance improvement across the organization.
• Lead and organize formal/informal problem solving in areas of scrap, process capability, warranty, etc., using; 8D, Shanin Red X, 3L5W and A3 reporting formats as examples.
• Develop and measure quality goals, KPI’s and targets in the global and local organization’s strategic plan.
• Establishes and implements metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.
• Assess product specifications and customer requirements.
• Ensure compliance with national and international standards.
• Partner with engineering, manufacturing and purchasing to formulate and agree on comprehensive quality procedures. Liaise with other managers and staff, particularly in areas such as design, production and purchasing.
• Work closely with purchasing employees to establish supplier quality performance criteria and monitor supplier performance.
• Assess suppliers' product specifications and quality plans.
• Define processes and procedures in conjunction with operating employees.
• Supervise internal auditing and continual improvement to product or services.
• Work methodically to establish a clearly defined quality management system.
• Lead and coach technical employees in carrying out tests/checks, in a laboratory environment. Ensure tests and procedures are properly understood, carried out, evaluated and that product modifications are investigated if necessary.
• Act as key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
• Write technical and management system reports that predict trends that will affect improvement of quality.
• Pinpoint relevant quality-related training needs.
• Consider application of environmental and health and safety standards.
• Customer and Executive level presentation experience is paramount.
• Complete additional job duties and assignments.

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.

• Medical/Dental/Vision Insurance
• Employee Assistance Program (EAP)
• Disability insurance (STD/LTD)
• 401 (k) with company match
• PTO
• Company defined holidays and two floating holidays for you to use as you choose
• Paid maternity/paternity leave
• Tuition assistance
• Membership reimbursement (wholesale club and gym)
• Employee discounts on our incredible products
• Opportunities to make an impact

Skills & Requirements

A suitable background would be a solid experience within Quality Assurance and Manufacturing as well as the following qualifications and experiences:

• Engineering Degree with a focus in Mechanical, Electrical, Industrial or Manufacturing disciplines; related Technology diplomas/certificates.
• Five (5) years minimum related experience in an engineering or manufacturing environment
• Experience leading or working within an ISO 9001 Quality Management environment.
• Quality Management or Quality Engineering certifications are desirable.

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong problem solving, statistical analysis and decision-making abilities.
• Well-developed organizational skills with the ability to manage a variety of tasks.
• Strong proficiency with MS Office programs including: Word, Excel, Access, Outlook and PowerPoint; and, the ability