Your Role & Responsibilities

Job Summary:

Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit. They must utilize frequent face-to-face and/or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs. They must identify selling opportunities and assertively act upon the opportunities that offer maximum potential and/or gross profit - both with existing customers through cross- and range-selling as well as with new leads. They must uphold Brenntag’s core values and focus on customer excellence in all regards every day.

Job Description:

Customer Business Development (70%)

• Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).

• Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.g., Brenntag Specialties sales staff).

• Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.

• Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.

• Manage spot business/ rush offers, get support from Commercial Assistant when necessary.

• Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.g., Sales Management/ Product Management for Pricing topics).

• Act as major point of contact to customers in assigned territory in all commercial matters.

• Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.

• Leverage Brenntag Connect to generate and maximize sales.

New Customer Generation (10%)

• Spot opportunities for launching sales projects in cooperation with other departments like Product Management.

• Identify and prioritize prospective customers.

• Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.

• Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities.

Sales & General Admin (15%)

• Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.

• Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).

• Update and maintain customer opportunity pipelines and potentials in the CRM system

• Complete sales and revenue-related reporting.

• Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function.

• Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.

Know-How Management (5% to-be)

• Maintain an up-to-date level of product knowledge, e.g., via training.

• Keep up to date with changes and updates in the product portfolio and in the market.

• Keep up to date on feedstock and upstream developments that impact product price movements.

Your Profile

Education and Experience:

• Preferably Post-Secondary Education with a focus in Business, Science or equivalent.

• Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).

Our Offer

• We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.

• Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.

• Paid parental leave

• Education assistance program

• Employee assistance program